x124 BSOD on newly built computer

Toggle sidebar Toggle sidebar
X

xDitsDaniel

Honorable
Jan 5, 2014
8
0
10,510
Hi Everyone! I have recently put together a computer that's been blue screening quite a bit. I was wondering if any of you can help me to figure out the problem so I can either RMA a part or fix it accordingly.

This is the DMP file: http://

My specs are:
i4670k 3.4ghz
ASUS Z87-A motherboard
GTX 650
Corsair XMS 1x8 DDR3-1600 RAM
Corsair TX650 650W PSU
120gb kingston ssd
1TB WD blue hdd

Thank you for your time!

EDIT: Just put up a new link to the dmp sorry for the bad link the first time!
 
Solution
J
System Uptime: 0 days 0:01:46.517


-slightly different but still looks like a memory call failed (was all zeros)

looks like you installed McAfee total protection, another version of Symantec and still have the old version of Symantec installed.
symantec corporation drivers installed

Ironx64.SYS Mon Apr 25 15:07:08 2011
SRTSPX64.SYS Fri May 27 15:34:14 2011
SysPlant.sys Fri Jun 17 15:59:59 2011
SYMEVENT64x86.SYS Wed May 04 20:16:30 2011
SYMNETS.SYS Tue Apr 19 15:33:31 2011

and a up todate version of symantec
eeCtrl64.sys Wed Oct 09 13:50:19 2013
ENG64.SYS Thu Aug 22 13:38:20 2013
IDSvia64.sys Thu Dec 05 17:53:44 2013

----------------
Mcafee total protection:
fwpkclnt.sys Wed Jan 02 19:06:48 2013


You will want to...
Sort by date Sort by votes
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8009e5b028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000124, Low order 32-bits of the MCi_STATUS value.


machine info:
System Uptime: 0 days 0:25:49.439
windows 7 Built by: 7601.18247.amd64fre.win7sp1_gdr.130828-1532



Asusk z87-a rev 1.x BIOS version 4.6 (1602) dated 10/29/2013
memory 8 gb @1600MHz CMX8GX3M1A1600C11
Intel(R) Core(TM) i5-4670K CPU @ 3.40GHz at 1.2V current speed 3402Mhz

directx made a direct memory access that failed.
your video card driver is somewhat up to date OCt 22 2013
norton anti virus is from 20ll.

I would do the following
- uninstall norton anti virus, it is outdated and you will not get the fixes for it unless you pay them.
- you have a almost up to date nvidia driver and a old and moldy directx driver
update your directx:
https://support.microsoft.com/kb/179113
you might also want to update your nvida driver to a current version, they kind of work together to make your game run correctly

-run control panel and check for windows updates, install and reboot, and recheck until none are left.

do these and see if you get another bugcheck.

 
Upvote 0 Downvote
X

xDitsDaniel

Honorable
Jan 5, 2014
8
0
10,510


Ok! I went to the directX link that you provided and it says that I already have the 11.1 that was available for download. Are there any further updates for it that I need? I updated my Nvidia drivers and tried to perform a Windows Update and it bluescreened again. I don't know if the bluescreen cause is different so i posted the dmp again. http://
 
Upvote 0 Downvote
J

johnbl

Polypheme
Nov 4, 2012
10,072
185
67,090
System Uptime: 0 days 0:01:46.517


-slightly different but still looks like a memory call failed (was all zeros)

looks like you installed McAfee total protection, another version of Symantec and still have the old version of Symantec installed.
symantec corporation drivers installed

Ironx64.SYS Mon Apr 25 15:07:08 2011
SRTSPX64.SYS Fri May 27 15:34:14 2011
SysPlant.sys Fri Jun 17 15:59:59 2011
SYMEVENT64x86.SYS Wed May 04 20:16:30 2011
SYMNETS.SYS Tue Apr 19 15:33:31 2011

and a up todate version of symantec
eeCtrl64.sys Wed Oct 09 13:50:19 2013
ENG64.SYS Thu Aug 22 13:38:20 2013
IDSvia64.sys Thu Dec 05 17:53:44 2013

----------------
Mcafee total protection:
fwpkclnt.sys Wed Jan 02 19:06:48 2013


You will want to uninstall all of these until you get your system stable. you can use Microsoft security essentials until the problem is resolved.
These antivirus programs introduce timing delays that look like hardware failures to the OS, then the system bugcheck with a failure like the one you
have. It looks like you have a memory issue. (physical RAM or RAM inside your CPU)

-if you get another bugcheck with the Antivirus removed you then want to update your BIOS, the vendor will fix CPU microcode and logic errors on their motherboard by makeing a patch in the BIOS.
- next step would to be to run a RAM test and the intel cpu tester (as a attempt to rule out physical problems)
 
Upvote 0 Downvote
Solution
X

xDitsDaniel

Honorable
Jan 5, 2014
8
0
10,510
Ok! I uninstalled all of them and ran the Intel Diagnostic and it passed. When i ran Windows Memory Diagnostic, I ran the Extended test and the test froze up at 21% twice. I let it sit there for like half an hour and it just stalled there, so I'm going to try and RMA it. I tried doing windows updates as well and i got an error 800B0100. What exactly does that mean?

Also, thank you for your help! I really appreciate it.

I'll update the thread when my new stick of RAM comes in if I get any more errors.
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom