How do I get rid of "830 documents pending" on my Brother printer?

conceptualclarity · Jan 5, 2014

This printer is very new for me. I don't know how on earth it got the idea I had 830 documents I wanted to print. How do I get rid of them in one fell swoop?

Brother MFC-7340 Printer (Default Printer)

Windows XP
Home Edition
Version 2002
32-bit
Service Pack 3

Dell DIMENSION DIM2400
Intel(R)
Pentium(R) 4 CPU 2.66GHz
x86 Family 15 Model 2 Stepping 9
2.05 GB of RAM
Graphics Card: Intel(R) 82845G/GL/GE/PE/GV
Graphics Controller, 64 Mb
Hard Drive Size 114.4GB
Free Space was 35.8GB; now under 20GB because after backing up My Documents on Google Drive, Google Drive has duplicated the whole darn thing on my hard drive
Motherboard: Dell Computer Corp., 0G1548
Antivirus : Webroot Internet Security

crookedmouth · Jan 5, 2014

Think you can go into this folder and select all then delete.
C:\WINDOWS\system32\spool\PRINTERS

Onus · Jan 5, 2014

The print queue is located in C:\Windows\System32\spool\PRINTERS. Delete all the files there. You may need to stop the Print Spooler Service first (not always). If you do, restart it after you delete the files.

conceptualclarity · Jan 5, 2014

Can you just click Delete on the right click menu of PRINTERS? There are 853 SPL or SHD files in it. Deleting them one by one would be a real pain.

Onus · Jan 6, 2014

I do it in Windows Explorer.

conceptualclarity · Jan 6, 2014

Meaning what? You click Delete on the PRINTERS context menu. or you remove the items one by one?

crookedmouth · Jan 6, 2014

Do it right in Windows Explorer. Navigate to:

C:\WINDOWS\system32\spool\PRINTERS

Once inside that folder you should see 830 files.

Select all of them. I forget what XP uses to select all. Edit perhaps. In Windows 7 it's the Organize tab.

Once all are selected. Right-Click and delete them all at once.

conceptualclarity · Jan 6, 2014

I was able to find Select All under Edit at the top of Windows Explorer. That blue-highlighted the hundreds of files. After some considerable difficulty I was able to get a right click menu and delete all but two of the files. My printer icon in the tray still says 830 documents pending.

crookedmouth · Jan 6, 2014

Did you restart the computer?

You can also stop the spool service

Click Start

Click the Run box

Type services.msc then Enter

Click the Print Spool to highlight it

Click Stop

Go back to C:\WINDOWS\system32\spool\PRINTERS

Delete the remaining 2 files

Restart Computer

Search

How do I get rid of "830 documents pending" on my Brother printer?

conceptualclarity

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crookedmouth

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Onus

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conceptualclarity

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Onus

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