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how can i fix my dell latitude d620

Last response: in Laptop Tech Support
January 5, 2014 10:04:23 PM

Its slow doesn't load correctly,when I run scan it says its ready to crash it has malware and all sorts of stuff.I need step by step help I'm no computer person I just do pics music and maps so plz help

More about : fix dell latitude d620

January 5, 2014 10:06:12 PM

download the program called, "malwarebytes" and scan your computer with it and it will remove the viruses.

Best solution

January 5, 2014 10:19:25 PM

just reformat it's easier to do that, plus you never know what the virus will leave behind, it's not fully protected and virus protection eats up resources anyways. that's what i always do. that's if you don't mind backing up your files or trashing them.