how can i fix my dell latitude d620

Its slow doesn't load correctly,when I run scan it says its ready to crash it has malware and all sorts of stuff.I need step by step help I'm no computer person I just do pics music and maps so plz help
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More about fix dell latitude d620
  1. download the program called, "malwarebytes" and scan your computer with it and it will remove the viruses.
  2. Best answer
    just reformat it's easier to do that, plus you never know what the virus will leave behind, it's not fully protected and virus protection eats up resources anyways. that's what i always do. that's if you don't mind backing up your files or trashing them.
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