System locking up at random times. Ideas?

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caboose2253

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Dec 5, 2013
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hey folks, so my issue is that ill be doing random things on my computer like looking through files or listening to spotify or browsing the web and all the sudden my computer will lock up, i wont get blue screen or anything the computer just stops responding to anything, no mouse or keyboard inputs work and according to my logitech g510 keyboard my cpu and ram doesnt even reach 100% at any time to cause a lock up. i cant tell if this is a hardware or software issue but once it locks up all the normal methods of unfreezing it wont work and the only solution is to restart the computer. im not sure how to log this issue either. i thought about reinstalling windows 7 just to see if it may be a corrupt system file or something. does anybody have any ideas or clues? here is a list of my hardware just in case u think that could be the issue


Asus p8z77v-deluxe mobo
intel i5 3570k
8gb consairvengece ddr3 ram
no sound card, just whats on mobo
nvidia(name brand card) 560ti
amd radeon hd 6870 (yes i have both radeon and nvidia in my box at the same time running!! with no driver issues!!!)
800w modular power supply (no need to replace it)
cooler master haf x case
2-western digital black 1 tb drives
crucial 250gb ssd-Windows 7 installed here
1-seagate 3tb drive
western digital 1.5tb green drive
western digital 1tb external
western digital 500gb external
western digital 320gb external
toshiba 320gb external 2.5 laptop drive
lacie 250gb external
2 blu ray burners and 1 blu ray reader (forget name brands)
cool master x6 elite heatsink
 
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HiTechObsessed

HiTechObsessed

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Dec 3, 2013
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My first step here is always to perform a BIOS reset. Unplug your PC, pop out the CMOS battery (looks like an oversized watch battery), leave it out for about a minute, then pop it back in and restart the PC. Try that and let me know how that works.

Curious, how old is the PSU, and why do you say no need to replace it?
 
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caboose2253

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Dec 5, 2013
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The psu is only about 6 months old, and its working great, its the one part i cant remember the name of but its about 800w modular. I havent had any components struggle with voltages and when gaming the computer doesnt seem to lock up, im testing that theory right now by playing borderlands 2 on all ultra settings. i figure if pushing the system doesnt cause it to freeze it might be a system file or program file causing it
 
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HiTechObsessed

HiTechObsessed

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Dec 3, 2013
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Borderlands 2 is one of the least demanding games, that won't push anything to the edge lol Have you tried the BIOS reset?
 
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caboose2253

Honorable
Dec 5, 2013
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ok, i reset my bios, just waiting to see if it freezes again any time soon, have any other suggestions, also i lied my power supply is a consair hx750 i thought i had a 800w but its 750w

just had it lock up on me again, only things running are ati catalyst guide and firefox and spotify. was just moving my mouse when it locked up
 
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