New graphics card gives causes reboot shortly after start-up then gives a black screen

hmasudi

Honorable
Jan 6, 2014
2
0
10,520
Hello guys I am a budding gamer on a budget and this weekend I decided to upgrade my nvidia geforce gt610 to an ati r7 250. I followed the install instructions to the letter but on booting my system it starts for a few seconds with a black screen, reboots then continues on running still with the same black screen. When I place my old g.p.u it runs fine without a problem. I am wondering what could be the problem I have updated the bios on my mobo and still no solutions

my system is
intel i3 2120
8 gig ram ddr3 1333
foxconn h61mxl/mxk-k motherboard
 
Solution
Ok guys thanks for the help I found a solution I contacted foxconn and it seemed that I had updated my bios to an old version (that was still newer than the one I originally had ) they gave ne instructions on how to update the bios to the latest version and the card worked fine.

Thanks for the help.

Dom_79

Distinguished
Before installing the R7 card are you completely uninstalling the drivers and software for the GT610? When performing this uninstall operation try using driversweeper (or similar program) to completely get rid of any leftover NVidia drivers before installing the new card.
 

hmasudi

Honorable
Jan 6, 2014
2
0
10,520
Ok guys thanks for the help I found a solution I contacted foxconn and it seemed that I had updated my bios to an old version (that was still newer than the one I originally had ) they gave ne instructions on how to update the bios to the latest version and the card worked fine.

Thanks for the help.
 
Solution

Exham

Reputable
Oct 24, 2014
2
0
4,510



I Helped someone else with this, so I'll just copy-paste my response, THIS IS WHAT HELPED WITH ME, BOTH TIMES
Hey I had this problem too for two days, I found out after doing a complete reset of my computer, and then downloading the drivers that I got from the manufacturer, and when I got to the catalyst driver, and restarted as they recommented, I was back at the black screen again, so now I thought I at least knew what was causing it.
THERE ARE TWO WAYS OF SOLVING THIS
one is If you can get to safe mode
1. while in safe mode, press start, then controlpanel, and then drivermanager or whatever it's called where you can see all the different drivers you have.
2. Find your graphicscard/screencard (whatever it's called) and DELETE IT, don't deactivate it, just DELETE IT, in my case my computer had a graphics card as "backup" but I am not an expert so I'm not sure everyone has that, but I believe everyone does :)

THE OTHER WAY IS IF YOU ARE ABSOLUTELY LOST AND CANT DO ANYTHING (TOTAL RESET OF COMPUTER)
This is (in my case it was) for windows 7, I don't know if the installer will be the same for windows 8 or others.
Follow this website for visual help with how the installer should look like: www.sevenforums.com/tutorials/1649-clean-install-window...
1. if you still have your windows installer DVD that you got with the manufacturer put it in your computer
2. as your computer is rebooting get into your BIOS menu, don't worry, your computer is designed so that you can get in there even if you dont have a screencard/graphicscard.
3. somewhere you can see "prioritied at boot" or whatever, just make sure that it has the DVD as TOP priority
4. reboot again, at some point a black screen will appear where it says "press any key to.." just do that, hurry you don't have much time, and if you miss it you have to reboot your computer once again.
5. Now the intaller has begun and you can see on the website the steps
6. Go to picture 7 on the website! Do you see how "Driver options" is outlined? press it!
7. Now press format hardrive (on your preffered drive or whichever drive you consider your "largest" drive)
8. WARNING: This will delete all your stuff, so I suggest going into safemode that has internet and then backing up your stuff!
9. Wait for the installation of windows to finish
10. you now have a freshly wiped computer, DO NOT DOWNLOAD CATALYST DRIVER AGAIN (unless it's a different version of driver)

I pretty much wrote this in 5 minutes so if you need my help with explaining anything or rephrasing anything just tell me :)
(same, just ask, even though it's a copy-paste, if I can help anyone with this it would be great :)
 

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