Asus R9 280x vertical gray lines in games

Zero2505

Honorable
Jan 5, 2014
8
0
10,510
So I been having problems with my pc which I am pretty sure the root of my problems is my video card. It mostly happens in FFXIV normally once I log onto the game I will get vertical gray lines right away and the only way is to do a hard reset. If I do get it right away it happens in about 5-15mins of playing it, which the only way it doesn't happen if I am in window mode for the game.
I have done everything I could of think of and nothing is working. I have ran memtest for over 14 hours with no errors, ran Prime-95 overnight with no problems, nothing is overheating, and I even use driver sweeper a few times trying out all different drivers for my card with no luck. I even want and did a wipe and reinstalled everything hoping that would have work with no luck. I have try down clocking my card which help out a little bit but stills get the vertical gray lines in the end.
I am at a loss and have no idea what to do. I try calling the place I got this card at and was hoping that I could return it and pay the extra and just go with a GTX 770 card but because it is about 45 days old they wont do it., and will only send it in for me to get repair...

Here is the specs for my system:
- SABERTOOTH 990FX R2.0
- AMD FX-8350 Processor 4.0GHz
- Antec High Current Pro 850W Modular Power Supply
- RipjawsX Series 8GB PC3-17000 Dual Channel DDR3 Kit (2 x 4GB)
- Asus Radeon R9 280X 3GB
- 2TB Seagate Desktop SSHD
 

Pr3di

Honorable
@ hypergon Yup, that`s what I found also, but no new bios.
Also I was not able to find anything with the difference between the Matrix and Matrix Platinum version, and maybe if a bios flash to the Matrix Platinum is possible on my regular Matrix.
 

Fear Catalyst

Reputable
Sep 23, 2014
3
0
4,520
Have you solved this? If not, please read this as the same problem has been happening to me:

Hi, I just built a new system few days ago and I'm using the ASUS 280X, which is clocked at 1070\1600 over the 1000\1500 ref. card. However, I've done my research about this issue because it started happening to me as soon as I started playing games. 20 minutes in at least into gaming and the PC crashes into black\white screen with the opposing color vertical lines. Sometimes even brown screen with black lines. Its different every time.

So I had this problem before with my sapphire 6850, but solved it with upping the voltage. So I figured I'd do the same thing with this one, so I went and increased the voltage a bit and it only gave me 30% more time before it crashed again. So I figured my only solution would be to downclock it to reference card clocks.

So I downclocked it to 1000\1500 and ran a stability test over night for 8+ hours and it was stable. Just to be sure, I reset the clocks back to 1070\1600 and ran a stability test again(using FurMark), and it crashed after 20 mins. So this solves it to me.

I won't be doing an RMA, because according to other people that had this happen to them, the new card you'll be sent will most likely have the problem too and is refurbished. So I'm gonna keep this and gonna play around til I find the most stable clock. I'm fine even at 1000\1500, its powerful enough for me even at that.

Hope I've been of help.

However please consider other things if this does not fix your issue. It could very well be a PSU issue as it's been happening with other people. Good luck