Of 2 identical iPhones, one can't connect to Internet via wifi in house, but elsewhere okay.

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wlg

Honorable
Jan 7, 2014
4
0
10,520
I have 2 iPhone 5s. Last week phone 1 couldn't access the internet via the home's wireless. Phone 2 has no problem. Phone 1 can access items on the network (DVR, wireless printer) and have full functionality with them. So I take Phone 1 to a local Optimum wifi hotspot and am able to connect to the Internet there with no issue. Back in the house - no ability to connect to Internet but have no issue with accessing LAN devices. Tried resetting the Router (Netgear 338) and both access points (Netgear WNDR3700) but Phone 1 still cannot access the Internet over wifi. I can access if I turn on the cellular data but can't afford to use phone that way. Since Phone 1 works on wifi outside the home, I am assuming the problem isn't with the phone. All the settings on the Netgear equipment seem correct and would be verified in that Phone 2 and all of the other devices (iPad, Galaxy, laptops) have full Internet connectivity. Any ideas on how to proceed to restore Internet to Phone 1
 
Solution
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I found the solution! Somehow the saved binding in the Netgear 338 wasn't appearing for Phone 1 - it was 192.168.1.32 and the MAC. It wasn't appearing in LAN groups under Known PCs and Devices and the Router (as DHCP) was issuing a new IP address whenever it sensed the device. At least on a PC you get a warning about duplication of an IP address since the chances of a phone having a fixed IP are practically nil. I just re-entered the phone and it's fixed binding and everything is fine now
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W

wlg

Honorable
Jan 7, 2014
4
0
10,520


Yes I did and Phone 1 still could not get internet. Most puzzling to me is that Phone 1 *is* on wifi in the house and can use the wireless printers and see the cameras on the DVR.

 
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W

wlg

Honorable
Jan 7, 2014
4
0
10,520
I found the solution! Somehow the saved binding in the Netgear 338 wasn't appearing for Phone 1 - it was 192.168.1.32 and the MAC. It wasn't appearing in LAN groups under Known PCs and Devices and the Router (as DHCP) was issuing a new IP address whenever it sensed the device. At least on a PC you get a warning about duplication of an IP address since the chances of a phone having a fixed IP are practically nil. I just re-entered the phone and it's fixed binding and everything is fine now
 
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