I cannot open emails on my hotmail/outlook account.

It was fine yesterday until my sister tried to save an email and couldn't; next thing, it froze. She couldn't open the email she was trying to save. At work, I can still access it, but cannot at home. I can send an email, but cannot open a folder, email, delete an email...the little circle just goes round and round and nothing. Why?

I cannot confirm my email because I cannot open emails.
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  1. Are you using Internet Explorer as your browser?

    I have came across several people recently who were having issues accessing webmail in IE11. Almost every time turning on compatibility view solves the issue.

    Look for this button at the end of your address bar to turn on compatibility view.

    You could also try an alternate browser such as Google Chrome or Mozilla Firefox.
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