BSOD problem help plz

eslamdeepo · Jan 7, 2014

hi plz i have problem with my windows 8 and windows 7 x64 i get the same BSOD in the 2

it happeds most while gaming

my main BSOD is 0x00007e & 0x00001e and its says in the log

kmode_exception_not_handled caused by ntoskrnl.exe & hal.dll

kmode exception not handled dxgmms1 sys

kmode_exception_not_handled caused by ntoskrnl.exe

or it says in the evant logs kernel-power critical error any 1 help me plz

my system :

ma785gt-ud3h

apooge ddr3 ram 1333 4gb

amd 7750

amd pehom IIX4 955

power: seasoinc 500w

i uploaded the logs of my evant log and system info

http://

cal90 · Jan 9, 2014

could be an outdated driver, faulty hardware (because of it happening in two different os) or new software installed. first thing id suggest is trying to update your drivers, as this happens while you are gaming id would say pay attention primarily to your graphics drivers. if this does not work i would then remove any newly installed software and check for viruses and malware. a great tool for malware is malwarebytes 5, if that fails to yeild any results i would then run diagnostics on your hdd and memory.

on a side note you should also consider more ram. 4gb is good but you will benefit from more in the long run

eslamdeepo · Jan 9, 2014

i did all of that and my drivers updated and no malware its random crash but it happend in gaming much more

cal90 · Jan 9, 2014

did you get any error when checking ram and hdd

cal90 · Jan 9, 2014

you can try to uninstall reinstall the graphics card driver to the latest stable driver and do you overclock or cpu/gpu?

eslamdeepo · Jan 9, 2014

many times and i reinstalled the windows many times with 8 and 7 and i got the same and no overclock

cal90 · Jan 9, 2014

download memtest and run it if it reports any errors or bsods while running its most likely your memory this bsod specifically the 0x00007e error is relating to hardware could be drivers but as you said you'v installed over and over so probably not that unless they are beta also would recommend hdtune or crystal disk and run a full diagnostic also here is the link to memtest http://www.memtest86.com/download.htm and hdtune http://www.hdtune.com/download.html. i don't use crystal disk so i wont give link but try those for now as they are extremely reliable

johnbl · Jan 11, 2014

you can also post your memory dump on a public share like skydrive and I will look a the dump in a debugger if you want

eslamdeepo · Jan 11, 2014

i will try the mem test but if i get any errors how i can fix it with out getting anew ram ?

johnbl · Jan 11, 2014

you can go to the bios settings and underclock the memory if you have the BIOS options for that.
often BIOS updates include a bunch of fixes to memory timings, so just updating the BIOS and rebooting with the default settings can fix memory errors.

The memory dump file will have the details of why the OS called the bugcheck.
the file dxgmms1.sys is a directx file, it is common to see errors reported in this file if there are mis matched versions of your graphics driver installed. (can happen if microsoft updated the driver with out rebooting and you update the driver using the vendors installer)

eslamdeepo :

eslamdeepo · Jan 11, 2014

i have this option in the memory timing and i can change it do u have any idea what values i can change ?

and i got BSod when i tryed to close btf4 with taskmanger i got Bsod with dxgmms1 sys

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BSOD problem help plz

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