Half of Ram is Hardware Reserved

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antonbomb22

Honorable
Jan 8, 2014
2
0
10,510
I recently upgraded my ram to : http://www.newegg.com/Product/Product.aspx?Item=N82E16820231311

2 x 4GB Sticks. 8 GB is recognized but 4 GB is being hardware reserved.

Ram is seated in Chan A Slot 0 & Chan B Slot 0, as recommended in the tech specs for the board.

I have the Intel DH55HC Motherboard: http://www.intel.com/content/www/us/en/motherboards/desktop-motherboards/desktop-board-dh55hc.html

The motherboard is updated to latest firmware. Processor is Core i5 750 64bit

8GB, dual channel, shows in BIOS.The BIOS has the primary video adapter set to EXT PCIe Graphics PEG.

PCI e 2.0 slot has an ATI Radeon HD 5770.

Operating System is Windows 7 Home Premium 64 Bit.

Running CPU-Z shows 8 GB with Channel # listed as single.(Not sure what that means).

Things I've tried:
1.looked at Max Memory in msconfig. It is unchecked
2. Switched, Moved Slots. Ran each individually. 0 MB of Hardware Reserved when run like this.
3. Reset CMOS
4.Reloaded Optimal BIOS settings
5. Mem Tested Both Sticks. Passed.

Any suggestions? Any more info needed? My old ram worked just fine( http://www.newegg.com/Product/Product.aspx?Item=N82E16820231223 ).

Thanks
 
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Guest

Guest
I'm confused. You have 8 gig of ram. Bios shows 8 gig of ram. CPUZ shows 8 gig of ram. You say half of you ram is reserved. Reserved where? Nothing in your post says you're missing any ram.
 
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jimmysmitty

jimmysmitty

Champion
Oct 5, 2007
21,605
599
59,140
Can you upload a screenshot of your computer information page in windows (right click My Computer and select Properties)?

It might just be an incompatibility between the memory type and the board but it is odd as the board supports up to 16GB in dual channel mode.
 
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