/ Sign-up
Your question

My disk drive isn't recognising any disks anymore.

  • DVD
  • CD-Rom
  • Storage
  • Laptops
  • Disk Drive
Last response: in Storage
January 8, 2014 6:36:50 AM

Recently my disk drive has stopped working, I've tried CD's, Blank CD's, DVD's and video game disks, nothing is working. I hear a start up noise, but then the laptop just doesn't recognise there is a disk in there. I have gone to device manager and it tells me that it is all up to date and there are no issues, but there must be if it's not recognising anything I put in, and all these disks work on different machines? I am a student with little experience that would just like her disk drive to work again. If anyone could help it would be much appreciated! Thank you.

More about : disk drive recognising disks anymore

a b G Storage
a b D Laptop
January 8, 2014 7:38:11 AM

It sounds like the read head in the drive has failed. Go purchase another one, they are under $20 and fail after a couple years.
a c 300 G Storage
a b D Laptop
January 8, 2014 8:34:48 AM

Yes that sounds like a dead drive. Anyways before you trash it there are two option's to try : 1. Put a bootable media of OS(DVD) into the tray and restart the Lappy, if you got the message "Press any key...CD/DVD" then probably the drive isn't stone dead yet.

2. You can try to clean the Lens of the drive with a soft cloth or with after market DVD drive cleaner kit, sometimes dirt is the cause of the problem. Good luck.