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WD My Passport Slim slow transfer speed (USB 3.0)

  • Laptops
  • Western Digital
  • Storage
  • USB3
  • Alienware
Last response: in Storage
January 8, 2014 10:45:09 AM

Hey, first post here so sorry if it's in the wrong section.

I recently purchased a 1TB WD My Passport Slim external HD, and I've been getting extremely slow transfer speeds (hovering around 30-35 MB/s) while copying ~70GB of music to the Passport.

My machine is an Alienware M17xR4 Laptop, running Windows 7 64-bit, A09 bios.

From my understanding, this is running close to USB 2.0 speeds. My laptop and the Passport are both USB 3.0 equipped, and neither the read/write speeds from my laptop nor the Passport should bottleneck the transfer speeds to around 30 MB/second.

Any suggestions to fix this issue?

More about : passport slim slow transfer speed usb

January 8, 2014 11:02:30 AM

are you plugging it into the usb 3.0 ports and not the 2.0 ports?
January 11, 2014 5:52:35 PM

McWelshie said:
are you plugging it into the usb 3.0 ports and not the 2.0 ports?

Thanks for the response!

Yes, I'm sure. All the ports on my laptop have the SS-USB symbol above them, which is what the passport is plugged into.

Best solution

a c 1306 G Storage
a c 310 D Laptop
January 11, 2014 6:45:30 PM

70gb of small files will not transfer at sequential speeds. 30+ is pretty good IMO.