New GPU cannot access BIOS/boot properly, but otherwise fine.

benkenta

Honorable
Jan 9, 2014
7
0
10,510
System:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02881444&tmp_task=prodinfoCategory&cc=uk&dlc=en&lc=en&product=5136804#N90

-Windows 7

New graphics card:
Gigabyte GT 630 - http://www.amazon.co.uk/Gigabyte-GT630-Graphics-Card-GDDR3/dp/B00DVYV4MK/ref=sr_1_2?ie=UTF8&qid=1389202032&sr=8-2&keywords=gigabyte+gt+630

So the main issue is not being able to boot properly, and not being able to access BIOS without using old card GT 405 or GT 430. To boot the system with the new GPU I must leave all GPU ports unplugged, power on, wait for 6 beeps(indicating graphics/video issue) then plug in vga/dvi. After a few minutes the system comes to life and new GPU can be used 100%.

Things to rule out:
- Not power issue , the graphics card takes the same power as old graphics card (GT 405 25W) and also I have used a 49W card (GT 430) in it and this works fine, even playing games.
- BIOS is the latest.
- I have bought two different make of GT 630 card, both have the same issue.

From what I have gathered it is most likely an issue with BIOS video card compatibility. I read somewhere it may be resolution of GPU too high for BIOS, which would make sense because GT430 and GT405 work and have have smaller resolutions. This seems to be a very complicated issue so I expect complicated answers! Also I have searched the internet LOTS and can't find a solution that works.
Things I have tried:
-Start-Up repair
-Changing BIOS settings using old card, but BIOS settings on this PC is really limited.
-I have changed the HDD sata port. No difference.
-I tried using different ports on GPU but this makes no difference.
-Contacted Gigabyte about the issue, but yet to reply.
-I don't think HP give a damn because they won't give me technical support for this PC, only drivers/BIOS/Updates etc. (won't be buying from them again)

Help appreciated!

EDIT: If I leave new GPU connected, BIOS cannot be accessed and hangs for a few minutes. Eventually I get the BSOD.
 
Solution


Yeah, just sounds like a motherboard issue then, who knows.This is one...

benkenta

Honorable
Jan 9, 2014
7
0
10,510


Sorry I have already done this several times after messing with the BIOS settings (to see if there was a setting causing the issue), so at the moment all settings are default. I have a feeling there is not going to be an easy solution to this problem without contacting the manufacturers or something, someone please prove me wrong![/b]
 

benkenta

Honorable
Jan 9, 2014
7
0
10,510
Gigabyte replied and gave me the usual routine:
-insufficient power or overheat problem
-test your VGA card in another system
-use different VGA card
-reinstall drivers
-possibly adjust settings in BIOS
So no real help from Gigabyte...

My motherboard is just terrible. Support = little. BIOS features = minimal. That's Foxconn for you. To any PC buyers I highly suggest you don't go retail, because they utterly rip you off, with outsourced parts that are not future proof.

Current solution for me:
Put computer to sleep when not in use and only shut down if required or the OS is going a bit off. Like I said, performance is fine once I get it booted; no issues.
 


Yeah, just sounds like a motherboard issue then, who knows.This is one reason why building is better lol
 
Solution