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Registers mapped drive from server 2008 R2 Standard

Tags:
  • Connection
  • Servers
  • Business Computing
  • Office
  • Standard
Last response: in Business Computing
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January 9, 2014 8:52:07 AM

I'm a PC Tech for a company. Name not important.

Anyways we have been having issues with registers reconnecting a mapped drive from the "back office" server. All the registers look to the back office for files and authentication. So we have a mapped drive from the server to all the registers, and for some reason(only happens at this certain store, we have multiple stores) when starting registers up at the beginning of the day some of the registers WONT automatically connect to the mapped drive from the server, when i go into Computer the drive is there just "Disconnected Network Drive" is showing and i have to double click it to remap it then its fine for the day.


My question is, is there a setting on server 2008 that only allows a certain amount of connections in a certain time period? The reason i believe its the server is because these are brand new registers (POS-X) and it was doing the same thing back with the old registers.

I just figured the employees weren't shutting the registers down properly because i know i've seen similar issues with this when a register crashes or gets a hard power down that they don't auto reconnect to the mapped drives but, now i've narrowed it down to the server.


Any insight will be greatly appreciated thanks for your time!

More about : registers mapped drive server 2008 standard

January 9, 2014 9:21:16 AM

It may be that when you start the registers (I assume all at once) that the server is not able to handle that many simultaneous connection requests and some time out. What happens when you reboot the registers that didn't connect the first time? (don't double-click to connect, actually restart the terminal)
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January 9, 2014 9:25:54 AM

Well thats whats confusing when all the registers are started(not all connected to the mapped drive) i restart the ones that didn't auto connect and they still don't auto connect.
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January 9, 2014 10:11:03 AM

It gave me an idea maybe the permissions on the shared out folder aren't right. I've actually manually mapped these drives for every register so group policy wouldn't affect it. To be honest group policy isn't actually implemented to the registers just to each server in each store.(each store has a server that registers 2-8 communicated through to our main servers here) It puzzles myself the programmer and my boss the net admin just says there not shutting the register down correctly, lol so no help there.
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