I took my computer in to be checked for spyware etc. it worked fine at that time. I had no problems. It was returned completel

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WaSquids
For scans, its pretty simple, running malwarebytes/spybot&ccleaner etc... (&im sure other good free progs) should have cleared it up. You need to contact the shop, sounds odd/dodgy to me.
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Khryssie

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Jan 9, 2014
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I am looking for an explaination of how this is possible. I had no issues with my computer but was concerned that spyware could have been downloaded through an interaction with someone who was pretending to be from Microsoft.
 
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Khryssie

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Jan 9, 2014
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When I realized person I was speaking to was not a technician from Microsoft I ended the call but wanted to make sure that they had not downloaded anything that was going to take my personal information and use it in a bad way. I picked up my computer five days later and it was completely nonfunctional. I was told that the stress test had burnt up the CPU. I don't understand how a completely functional computer could be rendered nonfunctional just because of a test.
 
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aldan

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Apr 15, 2013
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seems quite a stretch from checking for spyware to burning out the cpu with a stress test. i would question why they were doing a stress test in the first place,if in fact thats what happened.i would certainly get a second opinion as this sounds like so much bullshit to me.can you post a copy of the repair order?
 
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WaSquids

WaSquids

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Oct 23, 2013
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10,710
For scans, its pretty simple, running malwarebytes/spybot&ccleaner etc... (&im sure other good free progs) should have cleared it up. You need to contact the shop, sounds odd/dodgy to me.
 
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