Ram issue please help

mattk1011

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Jan 9, 2014
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I have 16gb of ram installed in my computer however my computer says i only have 8gb of ram working. I went to bios to check it out and the computer is detecting the sticks of ram but it is not using them I guess. I would love some help with this. I have some pictures to help explain what I am talking about if they are necessary. My Mobo is an Asrock Z77 extreme4 and I have 4 sticks installed


 

mattk1011

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Jan 9, 2014
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They are all the same type of RAM, I am using Windows 7 Home Premium, and yes the PC sees all 16gb. Would my windows copy not being genuine have anything to do with it?
 

mattk1011

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Jan 9, 2014
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how do i check the bus speed of ram?
 

goku1234567890

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Well for that see the Ram box or guide book or there might be a paper with specifications of Ram. Or you could go to BIOS and try to find it there. It should be 1333MHz or something like that. Check of all the modules if they arent the same that might be your problem.
 

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