No signal on monitor after installing new GPU (Windows boots)

Rasmus Willer

Honorable
Jan 9, 2014
5
0
10,510
Hi guys

After replacing my old burned out GPU nVidia Geforce GTX 460 with a Radeon 7770 HD I have experienced something rather strange.

I put in the card, and it worked like a charm the first few days. Thursday morning I booted my computer, but the screen didn't turn on. I tried to reboot, same thing.

I could hear windows booting (no beeps), every fan was going and LED was lit - just no signal. When I turn on my computer, my monitor which is asleep, turns on and says no signal, so something has to go through that cable. I am using a VGA with a DVI/VGA adapter on the computer end.

I have tried booting through integrated graphics, removed every nVidia driver, updated my radeon drivers, and booting with the GPU - same result. I have tried reseating my GPU, I have tried a different monitor.

My computer is a prebuilt HPE-552sc. I have read somewhere that the motherboard in some prebuild occasions locks out new hardware, could this be the case with the new GPU?

Is my 7770 faulty, should I request a new one or money back?


Time and thought is much appreciated as I am quite desperate!


Cheers :)
 

DonnyTechMaster

Honorable
Dec 29, 2013
650
0
11,360
Try this:
- Turn off the computer.
- remove the gpu.
- connect your vga cord to the motherboard.
- reboot and open your bios
- look for a setting that allows you to set your PCIe slot as the primary device (should be under display or devices, something like that).
- change it from whatever the current setting is to the PCIe slot you plan to put your card in (although you probably only have one slot).
- turn the computer back off.
- re-insert your gpu.
- reboot.

this should change whatever setting is wrong in your bios that is preventing you from seeing anything on screen. If this doesn't work you may have to clear your cmos settings first. Hope this helps!