external hd recognized, but I can't get into it.

Jshock243

Honorable
Jan 10, 2014
1
0
10,510
Alright. So a few days ago I dropped my external hd. It stopped working and after a little bit of research I found that the arm was probably jammed.
Yesterday I finally got around to fixing it. Opened the hd up, fixed the arm, and sealed it up. I then plugged it into my laptop and all of my files were still there intact. Awesome. Foolishly, I then unplugged it thinking I could plug it into my desktop to get my files off it. Nope!
Plugged it into my desktop and started getting a message telling me the parameter is incorrect. Then I started getting a messages telling me I need to format it.

Now I'm at the point where I can't access the drive at all. I see it in the device manager and my computer. I don't see it in the disk management however.

I also cannot get into it. When I click the drive I see a loading bar in the address bar that loads all the way to the end and then stops, never fully loading.

Also when I try to load disk management, it just says "connecting to virtual disk service" at the bottom. If I load disk management without my external hd plugged in, everything loads like normal.

Anyone know what is going on or how I could fix this? Thanks.
 

USAFRet

Titan
Moderator
You opened the case and fiddled with the arm? This is not good.

1. There is now dust inside.
2. Closing it properly requires a torque wrench, and each bolt torqued properly.

How to fix? Invent a time machine, go back in time and tell yourself to not do that.