Hi guys i'm new to the forum i just purchased a new pc here's the specs:
Processor Brand AMD
Processor Type Phenom Quad-Core
Processor Speed 3.40 GHz
Processor Count 4
RAM Size 4 GB
Computer Memory Type DDR3 SDRAM
Hard Drive Size 160 GB
Hard Disk Technology HDD 7200 rpm
Hard Drive Interface Serial ATA-300
Mobo MSI 760GM-P21
I installed all drivers from the motherboard disk and i am running windows 7 64 bit
I am using on board graphics and after around 40 minutes i am getting BSOD...I thought it might be an overheating problem but i used a program and it says the processors max temp was 24 degrees c after the computer had been running for an hour or so
Under device manager, all drivers are installed correctly
I have had 5 instances of this so far and the computer has been doing some weird things such as failing windows updates and reverts changes then the updates are ready to go again at shut down and my mouse stopped working at one point too so i swapped it for a usb mouse instead of ps2
Here are the BSOD logs:
==================================================
Dump File : 011114-35724-01.dmp
Crash Time : 11/01/2014 17:39:12
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`02f8a130
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011114-35724-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,544
Dump File Time : 11/01/2014 17:40:27
==================================================
==================================================
Dump File : 011114-28173-01.dmp
Crash Time : 11/01/2014 15:22:29
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ad13f1
Parameter 3 : fffff880`06a575d0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011114-28173-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,544
Dump File Time : 11/01/2014 15:23:58
==================================================
==================================================
Dump File : 011114-29577-01.dmp
Crash Time : 11/01/2014 13:30:51
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`03e7ab65
Parameter 3 : fffff880`06899638
Parameter 4 : fffff880`06898ea0
Caused By Driver : Rt64win7.sys
Caused By Address : Rt64win7.sys+17b65
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : Rt64win7.sys+17b65
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011114-29577-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,544
Dump File Time : 11/01/2014 13:32:25
==================================================
==================================================
Dump File : 011014-34647-01.dmp
Crash Time : 10/01/2014 20:29:42
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0113896b
Parameter 3 : fffff880`023fda18
Parameter 4 : fffff880`023fd280
Caused By Driver : msrpc.sys
Caused By Address : msrpc.sys+1f1b0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : msrpc.sys+2496b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011014-34647-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,616
Dump File Time : 10/01/2014 20:38:15
==================================================
==================================================
Dump File : 111312-36285-01.dmp
Crash Time : 13/11/2012 00:03:18
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`80050031
Parameter 2 : 00000000`80050031
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff800`02a990fc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111312-36285-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,560
Dump File Time : 13/11/2012 00:05:09
==================================================
Any assistance would be greatly appreciated and if you need any further info, please ask
Thanks in advance!
Processor Brand AMD
Processor Type Phenom Quad-Core
Processor Speed 3.40 GHz
Processor Count 4
RAM Size 4 GB
Computer Memory Type DDR3 SDRAM
Hard Drive Size 160 GB
Hard Disk Technology HDD 7200 rpm
Hard Drive Interface Serial ATA-300
Mobo MSI 760GM-P21
I installed all drivers from the motherboard disk and i am running windows 7 64 bit
I am using on board graphics and after around 40 minutes i am getting BSOD...I thought it might be an overheating problem but i used a program and it says the processors max temp was 24 degrees c after the computer had been running for an hour or so
Under device manager, all drivers are installed correctly
I have had 5 instances of this so far and the computer has been doing some weird things such as failing windows updates and reverts changes then the updates are ready to go again at shut down and my mouse stopped working at one point too so i swapped it for a usb mouse instead of ps2
Here are the BSOD logs:
==================================================
Dump File : 011114-35724-01.dmp
Crash Time : 11/01/2014 17:39:12
Bug Check String : KMODE_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x0000001e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`02f8a130
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011114-35724-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,544
Dump File Time : 11/01/2014 17:40:27
==================================================
==================================================
Dump File : 011114-28173-01.dmp
Crash Time : 11/01/2014 15:22:29
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ad13f1
Parameter 3 : fffff880`06a575d0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011114-28173-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,544
Dump File Time : 11/01/2014 15:23:58
==================================================
==================================================
Dump File : 011114-29577-01.dmp
Crash Time : 11/01/2014 13:30:51
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`03e7ab65
Parameter 3 : fffff880`06899638
Parameter 4 : fffff880`06898ea0
Caused By Driver : Rt64win7.sys
Caused By Address : Rt64win7.sys+17b65
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : Rt64win7.sys+17b65
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011114-29577-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 271,544
Dump File Time : 11/01/2014 13:32:25
==================================================
==================================================
Dump File : 011014-34647-01.dmp
Crash Time : 10/01/2014 20:29:42
Bug Check String : SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
Bug Check Code : 0x1000007e
Parameter 1 : ffffffff`c0000005
Parameter 2 : fffff880`0113896b
Parameter 3 : fffff880`023fda18
Parameter 4 : fffff880`023fd280
Caused By Driver : msrpc.sys
Caused By Address : msrpc.sys+1f1b0
File Description :
Product Name :
Company :
File Version :
Processor : x64
Crash Address : msrpc.sys+2496b
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011014-34647-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,616
Dump File Time : 10/01/2014 20:38:15
==================================================
==================================================
Dump File : 111312-36285-01.dmp
Crash Time : 13/11/2012 00:03:18
Bug Check String : UNEXPECTED_KERNEL_MODE_TRAP
Bug Check Code : 0x0000007f
Parameter 1 : 00000000`80050031
Parameter 2 : 00000000`80050031
Parameter 3 : 00000000`000006f8
Parameter 4 : fffff800`02a990fc
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+6f880
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7600.17273 (win7_gdr.130318-1532)
Processor : x64
Crash Address : ntoskrnl.exe+6f880
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\111312-36285-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7600
Dump File Size : 275,560
Dump File Time : 13/11/2012 00:05:09
==================================================
Any assistance would be greatly appreciated and if you need any further info, please ask
Thanks in advance!