i can't connect to internet on win7 or win8?

chaila

Honorable
Jan 11, 2014
2
0
10,510
hi, i just installed win7.
1- when i creat a new connection this message appear "The modem(or other connecting device) has reported an error".
2- so, i configure my modem auto-connection.
3- some times i connect but the browser said there is no internet "unreachable page" .
but most of the time i can't connect "error 651".
so i try cmd ping "send 4, receive 1, lost 3".....
4- i turn off the firewall, anti virus .... nothing happen
5- i also try win8, no success :(
note:
i have 2 computers, the first use win xp and the second win7
i connect with the same moden on win XP with no problem.
HOW I CAN CONNECT ON WIN 7?:??:

thank you
 
make sure on the new pc you install all of the drivers needed first. intel or amd chipset drivers and then the network card drivers. if you built the pc yourself look for the motherboard driver cd to install the drivers. if you have a cable or dsl modem you need a router to hook up two pc to the same modem.