Please help. Can't correct overscan issue with intel HD graphics.

DM6009

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Jan 11, 2014
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10,510
Good day,
I recently purchased an Asus VE278H monitor to use with my HP laptop, pavilion dm4. (core i7 M 640). The display adapters are ATI Mobility Radeon HD 5000 and Intel HD Graphic (first edition).

I'm hopeful you can assist me get rid of the inch wide perimeter of black space caused by overscan. I can't seem to find a way to compensate for it. I've tried to download AMD CCC but the install program won't install any of the graphic aspects. I have the most current driver from intel (8.15.10.2993) and according to the windows driver update, I have the most current driver for the ATI version also (8.911.0.0). Frankly, I don't understand why I have 2 graphic drivers...

Originally, I was running windows 8.1 but have downgraded to windows 7 to attempt to install other drivers, based on other issues i read people having. Although that has been fruitless and so far a big waste of time.

There appears to be no overscan adjustment on the monitor and no adjustment in the intel Graphics and Media Control Panel. Furthermore, in the Intel graphics control panel, I can't adjust options to allow for an additional display, so therefore when I try to create a custom resolution, it only adjusts the laptop display. So frustrating!

Any help would be great. I'm open to anything.

Thanks,

DM
 
My other post failed... try this one.

First, go back to Windows 8.1. Factory Restore (hidden image should still be there). You can use START8 to avoid new interface. Downgrading was bad advice as they tie some keys like the Screen Toggle key to the drivers for Windows 8 specifically for this laptop.

It might not be an OVERSCAN issue; it might be a simple scaling issue. Also you have two GPU's because the Intel is used normally and the AMD for games (there's a list and it should just work automatically but you can add games/programs manually).

If using an HDMI to HDTV (and some monitors) it goes like this:

1. INTEL Control Panel (repeat for AMD)
2. HDTV section-> 1080pNTSC_60
3. adjust OVERSCAN

Normal Monitor setup:
1. Set resolution
2. Set GPU or Monitor scaling
3. Choose "Scale by Aspect"

If you choose the MONITOR scaling method, your monitor must have "ASPECT RATIO" set as the scaling method, not "1:1" or "FIT".

So again, OVERSCAN is for the HDTV method primarily for HDMI connections to HDTV's, but black bars can also be caused by the resolution being slightly below the monitor's maximum resolution and choosing the 1:1 method.

I recommend "GPU SCALING" if available. It always outputs the maximum resolution of your monitor regardless of resolution. For example, if a game was 800x600, it would stretch and scale to fit 1920x1080 BEFORE OUTPUTTING TO THE MONITOR (black bars on sides in this case), though ASPECT must also be chosen to scale properly.

OTHER:
The monitor must also be chosen as either the ONLY screen, the primary screen, or as an extended screen. It should NOT be chosen as a CLONE or you get the same data and scaling might be an issue if the resolution is different.

Hope this makes sense.