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ASUS Z87 Expert Motherboard - Q Code 13

Hello! I have recently purchased an ASUS Z87 Expert motherboard and for whatever reason, I cannot seem to get my rig running. When I power my machine, the q-code indicator shows the number 13, and then the whole thing powers off. A few seconds later, the machine re-powers itself and again shows the number 13. Rinse and repeat. I have contacted their customer service, and they seem to believe the problem involves the RAM. I purchased a set of RAM that is specifically compatible with the board, as outlined on their website. However, this also did not work. I called again, and they suggested that the board may be defective, and I returned it to my reatiler. I have gotten a new one, but the problem persists. Any help is greatly appreciated, and let me know if I missed anything. Thanks!

My specs are as follows:

Mobo
ASUS Z87 Expert

CPU
Intel Core i7-4770 Haswell 3.4 GHz

GPU
AMD Radeon HD 6870 (x 2)

RAM
G.SKILL Ripjaws X Series 8GB DDR 3 1600
CORSAIR Vengeance 8GB DDR 3 1600 (Recommended RAM)

PSU
CORSAIR Enthusiast Series TX650 650W

OS
Windows 7 64-bit
4 answers Last reply Best Answer
More about asus z87 expert motherboard code
  1. Hi, If starting the board out of the case, only CPU and CPU fan installed, both 24 and 8 pin power cables connected, what code getting?
  2. Try with each stick of DRAM individually (in slot 1) and ensure they are fully seated when installed
  3. Best answer
    Ok, so it turns out that I am officially the biggest idiot in the world. On a hunch, I loosened the screw that was closest to the RAM slots on my motherboard. Ended up that I had over tightened it. Thanks for all of the help guys!

    P. S. How do I mark this as solved?
  4. No worries, glad all is well
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