- Jan 9, 2011
- 3
- 0
- 18,520
Hello! I have recently purchased an ASUS Z87 Expert motherboard and for whatever reason, I cannot seem to get my rig running. When I power my machine, the q-code indicator shows the number 13, and then the whole thing powers off. A few seconds later, the machine re-powers itself and again shows the number 13. Rinse and repeat. I have contacted their customer service, and they seem to believe the problem involves the RAM. I purchased a set of RAM that is specifically compatible with the board, as outlined on their website. However, this also did not work. I called again, and they suggested that the board may be defective, and I returned it to my reatiler. I have gotten a new one, but the problem persists. Any help is greatly appreciated, and let me know if I missed anything. Thanks!
My specs are as follows:
Mobo
ASUS Z87 Expert
CPU
Intel Core i7-4770 Haswell 3.4 GHz
GPU
AMD Radeon HD 6870 (x 2)
RAM
G.SKILL Ripjaws X Series 8GB DDR 3 1600
CORSAIR Vengeance 8GB DDR 3 1600 (Recommended RAM)
PSU
CORSAIR Enthusiast Series TX650 650W
OS
Windows 7 64-bit
My specs are as follows:
Mobo
ASUS Z87 Expert
CPU
Intel Core i7-4770 Haswell 3.4 GHz
GPU
AMD Radeon HD 6870 (x 2)
RAM
G.SKILL Ripjaws X Series 8GB DDR 3 1600
CORSAIR Vengeance 8GB DDR 3 1600 (Recommended RAM)
PSU
CORSAIR Enthusiast Series TX650 650W
OS
Windows 7 64-bit
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