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Can't format kingston pen drive even with disk management

Tags:
  • Kingston
  • Format
  • Disk Management
  • Storage
  • Help Desk
  • can't
Last response: in Storage
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January 11, 2014 6:03:51 PM

Whenever i plug my pen drive into my USB port my PC detects it but it isn't shown in Computer. In Disk Management it shows something that says:
"(drive picture) Disk 1
Removable (F: )
No Media"

When i right-click it i cannot format it. Only Properties and and Help. Don't know what to do...

I have a Kingston DT101 G2, 16GB

More about : format kingston pen drive disk management

Best solution

a b G Storage
January 14, 2014 7:40:46 AM

Hello, I'm Jewel with Kingston Technical Support and would like to offer our assistance. From the description of the symptoms, it would appear that there is some kind of disconnect between the controller of the drive and the data chip. If this same behavior happens on multiple computers than unfortunately the problem is with the drive itself and depending on what caused the disconnect may not be repairable. We stand by all our products and can replace the drive under it's five year warranty. If you need the data on the drive, your best shot would be to contact a data recovery center like Drive Savers (http://www.drivesaversdatarecovery.com/) or Ontrack (http://www.krollontrack.com/data-recovery/). For further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the part in question on hand when you call.

Thank you for selecting Kingston as your upgrade partner.
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