Can't format kingston pen drive even with disk management

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Ginbacker

Honorable
Jan 11, 2014
2
0
10,510
Whenever i plug my pen drive into my USB port my PC detects it but it isn't shown in Computer. In Disk Management it shows something that says:
"(drive picture) Disk 1
Removable (F: )
No Media"

When i right-click it i cannot format it. Only Properties and and Help. Don't know what to do...

I have a Kingston DT101 G2, 16GB
 
Solution
kingstonhq
Hello, I'm Jewel with Kingston Technical Support and would like to offer our assistance. From the description of the symptoms, it would appear that there is some kind of disconnect between the controller of the drive and the data chip. If this same behavior happens on multiple computers than unfortunately the problem is with the drive itself and depending on what caused the disconnect may not be repairable. We stand by all our products and can replace the drive under it's five year warranty. If you need the data on the drive, your best shot would be to contact a data recovery center like Drive Savers (http://www.drivesaversdatarecovery.com/) or Ontrack (http://www.krollontrack.com/data-recovery/). For further assistance, please call us...
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Ginbacker

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Jan 11, 2014
2
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10,510


No, that didn't work at all.. Always an error and i still can't use my thumb drive.
 
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kingstonhq

kingstonhq

Honorable
Mar 11, 2013
329
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11,160
Hello, I'm Jewel with Kingston Technical Support and would like to offer our assistance. From the description of the symptoms, it would appear that there is some kind of disconnect between the controller of the drive and the data chip. If this same behavior happens on multiple computers than unfortunately the problem is with the drive itself and depending on what caused the disconnect may not be repairable. We stand by all our products and can replace the drive under it's five year warranty. If you need the data on the drive, your best shot would be to contact a data recovery center like Drive Savers (http://www.drivesaversdatarecovery.com/) or Ontrack (http://www.krollontrack.com/data-recovery/). For further assistance, please call us at 1-800-435-0640 (USA and Canada only) M - F 6am - 6pm PT and I or another available Technician will assist you. Please be sure to have the part in question on hand when you call.

Thank you for selecting Kingston as your upgrade partner.
 
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