System Failure on new computer

Alchoi

Honorable
Jan 11, 2014
2
0
10,510
I just built a new computer last year somewhere around Christmas. All the parts were recommended by the shop assistant under a RM 5000 budget. I built it with my friend which took about 4 hours +
But ever since then I've been having problems. At first it kept having the DPC_WATCHDOG_VIOLATION error. I brought it back the shop where I bought the parts and they installed a cracked windows 8 because pathetic version I bought was an upgrade package. The problem was fixed, for awhile. Instead of the watchdog error my computer kept freezing at literally random times and will shut down by itself, it will freeze and the screen will turn red ONLY when I play BF4 but when I play other games it just freezes and shuts down and rarely the watchdog error comes back. I've brought it to the shop 4 times and all they did was install drivers and increasing the fan speed. They told me it was probably because of my graphics card getting too hot (R9 290) but it never runs higher than 94 degrees as it's limit is 95. I even tried playing. Eight the case opened and a standing fan blowing directly at it and the same problems occur. I'm desperate. It's almost a month now and I can never game with it properly. Here are the specs:

Motherboard: Gigabyte G1 Sniper B5
Processor: Intel i5 4670
Ram: 8 GB (I forgot the brand)
Graphics Card: AMD R9 290
SSD: Corsair Force GS
Hardrive: WD 1T Blue
 
Solution
The latest.
Well, Try contacting Gigabyte, tell them about the issue and see if they have a solution.
Or take the system back and tell them to replace the graphics card with a HD 7xxx and test.