Radeon HD 8670M not working

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nathanjp

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Jan 12, 2014
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Hi everyone Please be patient with me and read what i have written. I know its a lot but i wanted to give you guys ll the details
I just got a fairly new laptop less than a week old. I recently updated to Windows 8.1 single language from the windows store. After the update i got an error saying that " Catalyst Control centre cannot be started" when i clicked on configure switchable graphics. I fixed that by going to C/Program Files/AMD/CCC/Install/ccc2_install

But now that the catalyst control centre is working it is not switching the graphics card for games. It
is running it on my Intel HD 4000 graphics card and the games are lagging eventhough I went to the catalyst control centre and set the game for high performance.

I tried disabling my Intel HD 4000 graphics card from the device manager but after a couple of minutes I get an error saying " No amd graphics driver installed or is not functioning properly. Please install the amd driver appropiate for your amd software." After this error message when i click on configure switchable graphics I get an error saying " Catalyst Control Centre cannot be started" I then reinstall the control centre by going to C/Program Files/AMD/CCC/Install/ccc2_install.

But after all this my graphics card is still not working eventhough there is no yellow warning icon on my Radeon HD 8670M in device manager. All games continue to run on the Intel HD 4000 graphics card.Everything was working fine on WIndows 8 but after the update to 8.1 Im having these problems

The laptop I have is "HP Pavilion 15 E057se
Specs
intel core i5 3230 2.6ghz
4gb RAM
Radeon HD 8670M graphics card 2gb dedicated
Intel HD 4000 graphics card

Please help me resolve this issue. Thanks a lot
 
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nathanjp

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Jan 12, 2014
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@guggi4 Can you please give steps on how to do it. Because when i went to device manager and tried to update the raedon driver i ended up getting a black screen while booting up and i had to boot into safe mode and do a system restore

So step by step instructions would be greatly appreciated.
Oh and when i click on update drivers for Raedon HD 8670M. And click on choose from the internet it says that they are up to date
 
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nathanjp

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Jan 12, 2014
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can i unistall drivers from amd catalyst install manager?
 
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nathanjp

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Jan 12, 2014
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I am going to try this now and update you on it. Thankyou so much for replying so fast to help me solve my problem
 
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nathanjp

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Jan 12, 2014
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Will my screen by any chance go crazy while uninstalling the drivers. Because thats what happened when i tried to update them through device manager. And after that I got a black screen while rebooting and i had to boot into safe mode and do a system restore
 
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nathanjp

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Jan 12, 2014
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@guggi4 I hope I am not annoying u with so many questions. Its just that Im new these kind of problems and this is my first good laptop which actually has a raedon gpu.
 
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nathanjp

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Jan 12, 2014
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Should i reboot after uninstalling drivers. Or install the new drivers and then reboot??
 
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guggi4

guggi4

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Jun 24, 2013
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your screen may flicker a bit, but you shouldnt get a blackscreen. Normally the programm tells you what to do, if it says it needs a reboot after the deinstallation, do it, if not, its no mistake to reboot.
so, just to do it in a save way: Deinstall the drivers -> reboot into save mode -> run driver sweeper ->reboot into normal mode -> install the new drivers -> reboot
 
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nathanjp

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Jan 12, 2014
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If i have any problem i can always do a system restore and it will go back to normal right ??
 
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nathanjp

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Jan 12, 2014
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Ok now i have something else to share with u.
After the update of the drivers when I right click on my desktop there is no configurable switchable graphics option.
they only have catalyst control centre which has nothing on it besides information about my hardware and software.
I do not have any options to optimize performance while on differenent power sources.
Should I go to C/Program Files/AMD/CCC2/Install/ccc2_install
 
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nathanjp

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Jan 12, 2014
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10,510


Ok now i have something else to share with u.
After the update of the drivers when I right click on my desktop there is no configurable switchable graphics option.
they only have catalyst control centre which has nothing on it besides information about my hardware and software.
I do not have any options to optimize performance while on differenent power sources.
Should I go to C/Program Files/AMD/CCC2/Install/ccc2_install
 
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guggi4

guggi4

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Jun 24, 2013
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Sorry guy, i dont know anything about laptop switchable AMD graphics, only got a Tower PC als videocard and a nvidia laptop.
But i bet if ypu installiert the old ccc2 again, youll Have the same problems like before again.
 
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nathanjp

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Jan 12, 2014
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Do u know of anyone that can help me
 
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nathanjp

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Jan 12, 2014
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Guggi my battery is decreasing at a very rapid rate on normal use after installing these new drivers. In just half an hr it has gone down by 30 percent. Can you please provide me with older drivers
 
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