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Installed GTX 650 OC 2GB GPU, blank screen after dell loader and microsoft loader, can still hear os start

Last response: in Graphics & Displays
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January 12, 2014 10:37:49 AM

I have recently purchased and installed a GTX 650 OC 2Gb GPU into my dell 540 studio computer with windows vista-64 bit. When i start up my computer the graphics card fan runs and everything seems to be working fine. The dell loading screen shows up and then the Microsoft loading screen however, after the Microsoft loading screen the monitor goes black. The odd thing is that i can still hear the OS booting up and the blue lite on the monitor remains on. I have tried disabling the integrated GPU and i have tried resetting BIOS to default (as suggested by other forums) but nothing seems to work.

Could this be a physical problem on the GPU or motherboard? Or possibly a problem with the OS as everything is fine up until the OS loads?

The MoBo is a ipiel-rn2 and if necessary i could look up what my CPU and HDD are and also how much RAM i have but from previous research those should not make a difference.

It also might help to note that i tried installing a radeon GPU which goes into a different port on the motherboard than the GTX 650 and i had a similar problem. More recently than that i installed my old 9800gt GPU which i had believed to have burned out around 2 years ago and everything worked fine (until it stopped working again five days later).

Any help is greatly appreciated, thanks all.
a b U Graphics card
January 14, 2014 8:18:26 AM

First things first, try to boot in safe mode. If you are getting at least the Dell and Windows splash screen then the card seems to be able to do something. If you can boot to safe mode, I recommend two things, uninstall your old graphic drivers and installing the ones that came with your card. Next lower the resolution of your graphics settings to the lowest value and rebooting into normal windows boot.

If your system boots normally then were in business. What you can try next (if the driver update didn't fix it already) is, in your graphic settings, step by step keep raising the screen resolution and applying the change. Windows always prompts you with that dialog "do you want to keep these settings" so if you configure the resolution, hit apply and the screen doesn't come up, just wait and it will revert.

Let me know your results.
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January 14, 2014 7:21:24 PM

Even while booting in safe mode the graphics cut out right after Windows Vista finishes loading. It gets to the point where I should be able to see user names but it is instead just a black screen.
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a b U Graphics card
January 14, 2014 7:33:52 PM

Well lets go even more basic then. I know you said you don't believe you have any working discrete cards (excluding the card we are testing) and you mentioned that you disabled Integrated graphics. Have you tried removing all discrete video cards and try booting using the Integrated Graphics? I want to verify that this is a video card issue and not something deeper with the system.
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January 14, 2014 7:36:21 PM

Yes, the integrated card works perfectly fine.
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a b U Graphics card
January 14, 2014 9:49:03 PM

Good, then we know your computer can boot and there doesn't seem to be anything wrong with the OS install. While you are able to (logged in using the integrated GPU) please uninstall any trace of discrete driver you have installed. The only graphics driver left standing should be the Intel default video driver. You mentioned you had a radeon GPU installed, so make sure the AMD drivers are gone as well as any other driver you might have installed(including the driver you might have tried for the GTX 650). If there isn't a single video driver left (with the intel default driver still intact), the card should be able to display Windows.

Another path I might investigate is the power supply. I understand the card is receiving power (I.E. the fans spin) but I wouldn't discount strange graphics behavior due to a lack of power. What kind of PSU do you have in your machine?

The fact that you can get to bios and everything else up to the Windows boot screen seems like it has to be a software issue or system instability caused by the PSU.
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January 14, 2014 10:06:50 PM

There are no traces of another discrete card on my computer but it still will not work (unless there are some hidden files in different locations than the rest of the GPU software). Also, the power supply is a corsair 430 watt which should be fine as the recommended PSU for the 650 is a 400 watt. I might add however, that the PSU has only recently been installed. It is not the original one that came with the system and i have only tried the GTX 650 while it has been in the computer. Also, the GPU recommends that two 6-pin connectors from the PSU are used. It gives a converter with one 6-pin for the GPU and it branches of to two other of the same connector (which i do not know the name of). I have this converter installed but only to one wire as the PSU uses multiple connectors on the same wire. Could it be that the one wire is not providing enough voltage?
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Best solution

a b U Graphics card
January 15, 2014 8:46:17 AM

The corsair 430 has a dedicated +12v rail with plenty of amps to run that card, so that's good. As for the splitter, I would not use it. A single stem, with the correct 6 pin connection, from your PSU should be plenty to run that card. I don't think this will fix the issue but the first thing I would do is remove that splitter and just plug your PSU's 6 pin PCI-e cable directly to the card. (My GTX 770 came with a similar splitter but my Corsair AXi760 also has PCI-e cables with more than one plug on the GPU side. Using one cable I am able to run both the 8 pin and 6 pin power connectors on the GTX770)

I still am of the opinion that's its a driver issue. At this point I believe your hardware is capable. I would contact support for the company that made your card.
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