BSOD likely caused by faulty motherboard? (Gigabyte Z87-HD3)

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Crankshaft002

Honorable
Jan 13, 2014
4
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10,510
I've been having issues since the start. Whenever I put my side panel on my case, I get a BSOD a few seconds after. My mouse freezes, followed by a BSOD. Same goes for pluging in USB kables or sticks (in the back of the mobo). However, it doesn't always happen with pluging USB's in.

I didn't bother to return it, since I wanted to enjoy my new setup, since it is working, besides the above issues.

But lately issues started spreading, now I get random BSOD's, 2-4 times a day. I haven't had the chance to make a picture of it yet.

I put the RAM of another PC in my PC, that didn't matter.

Rest of specs:

GTX460

Kingston HyperX Genesis - Geheugen - 8 GB : 2 x 4 GB -
DIMM 240-pins - DDR3 - 1600 MHz / PC3-12800 - CL9

and a 4670k @ stock speeds with a tower cooler

PSU is a CM M620 watt model, it's an odly, but with my previous motherboard and CPU it worked perfectly.

And 2 SSD's, crucial M4, and Crucial M500


What I would like to know if these issues are known, and if it could indeed be the motherboard.
 
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2

2x4b

Honorable
Oct 28, 2013
775
1
11,360
What is the error message on the blue screen?

If the MB works with the side panel off, then it is fine. There is something else going on.

It is unlikely that putting the side cover on a case effects a BSOD unless it is alters the environment inside; for example a buildup of heat, or it puts physical pressure on cables or the CPU cooler (and thus the CPU and motherboard)
 
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Y

Y0GI

Splendid
Jul 22, 2013
4,745
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here is a link for how to set the windows to save a memory dump on system failure
http://tech.sportstoday.us/windows_7/memory-dump-files-(part-1)---configuring-small-memory-dump-files,-kernel-memory-dump-files,-complete-memory-dump-files.aspx
Click to expand...

Your link is broken, John.

In order to disable a restart after BSOD, tap the F8 key during start-up to bring up the Start Menu. Select "Disable restart after system crash" or similar lingo, can't remember it exactly but it is obvious.

Another option is "Blue Screen View" which decodes the memory dump files for you. Get it HERE.

Yogi
 
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johnbl

Polypheme
Nov 4, 2012
10,072
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67,090
works for me if I copy the whole link to my browser. if you click on it in the tom's listing it will fail because of parsing issues. or you can just google "how to set windows to save a memory dump" lots of people explain it.



 
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C

Crankshaft002

Honorable
Jan 13, 2014
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10,510
I managed to retreive some info before I used those programms.

I just got an error with code 0x000007a . This is new to me, I used to get the 0x000004f error.

Did some googling, and some say it has something to do with the HDD or SSD. In my case, my Windows drive is a Crucial M4 120gb model.

I will try to use one of those programms to log my problem.
 
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C

Crankshaft002

Honorable
Jan 13, 2014
4
0
10,510
Just now when I exited Battlefield 4 I instantly got this one: 0x0000050

So that's 3 different BSOD's im getting now...

I'm using the same PSU and GPU as my previous setup and that system has never had a BSOD.
 
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J

johnbl

Polypheme
Nov 4, 2012
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you can check your OS file system for corruptions using chkdsk
you can use the system file checker utility to check your OS files for corruption
sfc.exe /scannow (start cmd.exe as a admin to run this command)

------------
If a device driver has a simple error, you will get the same bugcheck over and over.
If a device driver over writes shared kernel memory, you will get different bugchecks depending on which driver's memory was corrupted. Windows will attempt to load device drivers in a different order on each boot to make it harder for malware to hack the system. That is: a bad driver corrupts memory used by the driver next to it, each time you boot, The load order is slightly changed and the bad driver gets to corrupt some other driver who bugchecks or fails in a different manner than the previous bugcheck.

You can also get the same issue with hardware, kind of a bad spot in your memory where what ever driver gets loaded on to that spot gets corrupted. To determine if you have a hardware or driver issue, you boot and run memtest86. it boots its own OS so it can not be a windows driver if it detects a problem. It will be a real hardware issue or configuration problem (incorrect memory timings in BIOS, or non current BIOS,or a actual broken hardware)

for problems running games, it is generally the graphics driver, unless you have not applied various windows updates.
if both are up to date, look for HDMI audio source issues, (disable your graphics card's audio and see if the problem goes away)
if it still fails you have to run though a lot of things to isolate the problem.

I would recommend a basic check of the system using memtest86 if this fails you know it is not the OS.



 
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shortstuff_mt

shortstuff_mt

Glorious
Apr 1, 2008
10,191
24
43,965
I would bet the problems are caused by your RAM. It looks like your RAM requires 1.65v to run at its rated speed/timings. The official supported RAM voltage for Intel chips is 1.5v. Have you enabled the XMP profile for your RAM in the motherboard BIOS? I would do that and then run multiple passes of Memtest86+ to test for RAM errors.
 
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