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Unidentified network - No Internet Access - Ethernet

Last response: in Networking
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January 13, 2014 10:24:53 AM

Hi.
It's been a very frustrating few days as I have been searching everywhere for a solution to my problem, but to no avail.
I have been using Ethernet connection for about a month now and it has been working perfectly. However, yesterday, for no apparent reason I cannot connect to my router. If I try and connect to it, it just says "Unidentified network" and "No Internet Access". Wi-Fi connection works fine, even if it is a bit slow. All the other computers in my house connected through Ethernet are working perfectly fine. I have a feeling it is a problem with my Ethernet controller's IP and Default gateway. I am okay with computers but I honestly have no idea what all the networking jargon means, so please keep it to a minimum.

In Short - I can't connect to my router through Ethernet, as it just says "Unidentified network" and "No Internet Access". All the other computers in my house conncted by Ethernet are working fine.

ipconfig /all is below
Spoiler
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jacob>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jacob-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-2B-34-6F-FF-42
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::80f1:fddb:5f2f:f4c%18(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.15.76(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 328215348
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-57-8B-BD-84-1B-5E-09-BE-EC

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WNA3100M N300 Wireless Mini USB A
dapter
Physical Address. . . . . . . . . : 2C-B0-5D-6B-D6-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::39e8:6654:2ada:7895%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 January 2014 17:58:39
Lease Expires . . . . . . . . . . : 14 January 2014 17:59:16
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 288141405
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-57-8B-BD-84-1B-5E-09-BE-EC

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-78-3F-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::1978:3fe9(Preferred)
Link-local IPv6 Address . . . . . : fe80::D c7e:6add:6730:7d73%15(Preferred)
IPv4 Address. . . . . . . . . . . : 25.120.63.233(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : 13 January 2014 17:58:37
Lease Expires . . . . . . . . . . : 13 January 2015 18:00:44
Default Gateway . . . . . . . . . : 2620:9b::1900:1
DHCP Server . . . . . . . . . . . : 25.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 393902555
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-57-8B-BD-84-1B-5E-09-BE-EC

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{17C235AF-A939-40D1-8554-CF1806D44471}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7CD95C71-E8EA-4DDB-B702-D45315A6EBDD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{98F57CC4-03A5-42C9-8B00-EE31D705A77B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


Thanks in advance for any help,
Jacob
January 13, 2014 10:35:09 AM

enable dhcp
on your Ethernet adapter Local Area Connection 2
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a b 2 Internet access
a b X LAN
January 13, 2014 10:44:30 AM

Which version of Windows 7? This is the typical unidentified network problem, any chance that you can change the network type from public to work or home?

If you are not using the Home Premium version, open the start button and in the program search box type secpol.msc, click on network list manager policies folder, double click unidentified networks in the right pane, change the settings to: location to private and user can change location.

If you are using Home Premium, you can try changing the Ethernet adapter MAC address with THIS free app.
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Related resources
January 13, 2014 11:18:37 AM

t8024328 said:
enable dhcp
on your Ethernet adapter Local Area Connection 2


I enabled DHCP, but the problem still persists.
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January 13, 2014 11:20:16 AM

RealBeast said:
Which version of Windows 7? This is the typical unidentified network problem, any chance that you can change the network type from public to work or home?

If you are not using the Home Premium version, open the start button and in the program search box type secpol.msc, click on network list manager policies folder, double click unidentified networks in the right pane, change the settings to: location to private and user can change location.

If you are using Home Premium, you can try changing the Ethernet adapter MAC address with THIS free app.


I was using Home Premium. I did what you suggested with TMAC, but it hasn't made any difference.
I was wondering if, when I update to 64 bit windows in a few days, it would fix the problem. Is it possible this would?
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a b 2 Internet access
a b X LAN
January 13, 2014 11:36:48 AM

Usually re-installs have not solved this issue, but you might get lucky. The problem with Home Premium is that it lacks the security policy editor. There is a powershell script that should reset the network. Look HERE and HERE for the PowerShell information (it is in Win7 just type PowerShell in the start button run box) and the script that you need to run.
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January 13, 2014 12:10:09 PM

RealBeast said:
Usually re-installs have not solved this issue, but you might get lucky. The problem with Home Premium is that it lacks the security policy editor. There is a powershell script that should reset the network. Look HERE and HERE for the PowerShell information (it is in Win7 just type PowerShell in the start button run box) and the script that you need to run.


That seems to have solved the problem.
Many thanks for now, however this has happened before and it may not last. Once I am sure that this is fixed I will come back to this thread and select your answer as the solution.
Thanks again,
Jacob

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a b 2 Internet access
a b X LAN
January 13, 2014 12:31:49 PM

Just save that script, as there really is no other way to fix the security policy in Home Premium.
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January 13, 2014 12:48:41 PM

RealBeast said:
Just save that script, as there really is no other way to fix the security policy in Home Premium.


It has stopped working again. I've saved the script but I actually don't think that is the thing that solved it, it may just have been fortunate timing.
By any chance would you know what the output of PowerShell should be after I have entered the script?
At the moment this is what appears:
Spoiler
Windows PowerShell
Copyright (C) 2009 Microsoft Corporation. All rights reserved.

PS C:\Windows\system32> C:\Users\Jacob\ChangeCategory.ps1
PS C:\Windows\system32>


Is that what is supposed to be appearing? I have also realised that the script isn't changing Unidentified network into a home or work network, and it is still a public network.
Is my script incorrect? It is here:
Spoiler
# Name: ChangeCategory.ps1
# Copyright: Microsoft 2009
# Revision: 1.0
#
# This script can be used to change the network category of
# an 'Unidentified' network to Private to allow common network
# activity. This script should only be run when connected to
# a network that is trusted since it will also affect the
# firewall profile used.
# This script is provided as-is and Microsoft does not assume any
# liability. This script may be redistributed as long as the file
# contains these terms of use unmodified.
#
# Usage:
# Start an elevated Powershell command window and execute
# ChangeCategory.ps1
#
$NLMType = [Type]::GetTypeFromCLSID('DCB00C01-570F-4A9B-8D69-199FDBA5723B')
$INetworkListManager = [Activator]::CreateInstance($NLMType)

$NLM_ENUM_NETWORK_CONNECTED = 1
$NLM_NETWORK_CATEGORY_PUBLIC = 0x00
$NLM_NETWORK_CATEGORY_PRIVATE = 0x01
$UNIDENTIFIED = "Unidentified network"

$INetworks = $INetworkListManager.GetNetworks($NLM_ENUM_NETWORK_CONNECTED)

foreach ($INetwork in $INetworks)
{
$Name = $INetwork.GetName()
$Category = $INetwork.GetCategory()

if ($INetwork.IsConnected -and ($Category -eq $NLM_NETWORK_CATEGORY_PUBLIC) -and ($Name -eq $UNIDENTIFIED))
{
$INetwork.SetCategory($NLM_NETWORK_CATEGORY_PRIVATE)
}
}

Thanks again.
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a b 2 Internet access
a b X LAN
January 13, 2014 12:54:29 PM

Doh! One thing that I forgot to mention is that you must right click and run as admin on the PowerShell so that it can make the changes.
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January 13, 2014 12:56:05 PM

RealBeast said:
Doh! One thing that I forgot to mention is that you must right click and run as admin on the PowerShell so that it can make the changes.


I thought that was the problem too, but I tried and still no changes.
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a b 2 Internet access
a b X LAN
January 13, 2014 1:00:24 PM

icec0ld4 said:
RealBeast said:
Doh! One thing that I forgot to mention is that you must right click and run as admin on the PowerShell so that it can make the changes.


I thought that was the problem too, but I tried and still no changes.


Did you have the Ethernet adapter selected when you ran it?

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January 13, 2014 1:03:29 PM

RealBeast said:
icec0ld4 said:
RealBeast said:
Doh! One thing that I forgot to mention is that you must right click and run as admin on the PowerShell so that it can make the changes.


I thought that was the problem too, but I tried and still no changes.


Did you have the Ethernet adapter selected when you ran it?



That is the problem then. Sorry for the stupid question but how do I select it before running the script?
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January 13, 2014 1:05:34 PM

Right click on Network then go to properties. Delete all the tunnel adapters. Leave only Ethernet adapter Local Area Connection 2 and Wireless Lan 3. And restart the machine. The problem is hamachi VPN software you are using is creating many tunnel adapters.
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January 13, 2014 1:10:08 PM

dizzyh said:
Right click on Network then go to properties. Delete all the tunnel adapters. Leave only Ethernet adapter Local Area Connection 2 and Wireless Lan 3. And restart the machine. The problem is hamachi VPN software you are using is creating many tunnel adapters.


Right click on Network where, sorry?
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a b 2 Internet access
a b X LAN
January 13, 2014 1:11:27 PM

Insure that the cable is plugged in and then check that the adapter priority is above any other, HERE is a short how-to and also a way to check in the task manager to insure that the LAN (Ethernet) is chosen.
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January 13, 2014 1:24:05 PM

RealBeast said:
Insure that the cable is plugged in and then check that the adapter priority is above any other, HERE is a short how-to and also a way to check in the task manager to insure that the LAN (Ethernet) is chosen.


I followed all the steps, even disabled all other network adapters to be sure, and checked again that it was top priority, but still no feedback from PowerShell and the network is still Unidentified and public.
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January 13, 2014 1:42:14 PM

An update on ipconfig /all
Spoiler
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\Jacob>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : Jacob-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 90-2B-34-6F-FF-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::80f1:fddb:5f2f:f4c%18(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.15.76(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 328215348
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-57-8B-BD-84-1B-5E-09-BE-EC

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Wireless LAN adapter Wireless Network Connection 3:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : NETGEAR WNA3100M N300 Wireless Mini USB A
dapter
Physical Address. . . . . . . . . : 2C-B0-5D-6B-D6-42
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::39e8:6654:2ada:7895%17(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.5(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 13 January 2014 21:22:22
Lease Expires . . . . . . . . . . : 14 January 2014 21:38:59
Default Gateway . . . . . . . . . : 192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 288141405
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-57-8B-BD-84-1B-5E-09-BE-EC

DNS Servers . . . . . . . . . . . : 192.168.0.1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection 2:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Hamachi Network Interface
Physical Address. . . . . . . . . : 7A-79-19-78-3F-E9
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2620:9b::1978:3fe9(Preferred)
Link-local IPv6 Address . . . . . : fe80::D c7e:6add:6730:7d73%15(Preferred)
IPv4 Address. . . . . . . . . . . : 25.120.63.233(Preferred)
Subnet Mask . . . . . . . . . . . : 255.0.0.0
Lease Obtained. . . . . . . . . . : 13 January 2014 21:22:13
Lease Expires . . . . . . . . . . : 13 January 2014 21:43:38
Default Gateway . . . . . . . . . : 2620:9b::1900:1
DHCP Server . . . . . . . . . . . : 25.0.0.1
DHCPv6 IAID . . . . . . . . . . . : 393902555
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-19-57-8B-BD-84-1B-5E-09-BE-EC

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.{17C235AF-A939-40D1-8554-CF1806D44471}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:cb9:1204:add8:91dc(Prefe
rred)
Link-local IPv6 Address . . . . . : fe80::cb9:1204:add8:91dc%12(Preferred)
Default Gateway . . . . . . . . . :
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter isatap.{98F57CC4-03A5-42C9-8B00-EE31D705A77B}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{7CD95C71-E8EA-4DDB-B702-D45315A6EBDD}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes


I have also discovered that in Task Manager's Networking tab, I have two adapters called Local Area Connection 2. Could the problem be to do with them somehow? I only have one in control panel, but when I disable it, I still have only one Local Area Connection 2 in Task Manager.
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a b 2 Internet access
a b X LAN
January 13, 2014 1:57:05 PM

You have Hamichi (LogMeIn) installed as the same LAN, I would disable or uninstall it until you get the Ethernet working.
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January 13, 2014 2:01:10 PM

RealBeast said:
You have Hamichi (LogMeIn) installed as the same LAN, I would disable or uninstall it until you get the Ethernet working.


Hamachi is disabled and I have tried the PowerShell script again, but still nothing. Still Unidentified, still public, still no network access.
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Best solution

a b 2 Internet access
a b X LAN
January 13, 2014 2:27:29 PM

So Hamichi no longer shows up as LAN2 in your ipconfig?

If not, my last idea is to run a registry fix that is under Option 2 HERE that I've used a couple of times with success. It's rare that I have to get that far though. Now that Hamichi is disabled some of the earlier ideas may work too.

These tough unidentified network issues are not uncommon and always make me wonder why MS didn't include the security policy editor with Home Premium, at least as a later fix.
Share
January 13, 2014 2:36:26 PM

Go to control panel, click on network and internet, click on network and sharing center, cilck on change adapter settings on the right side. Right click on Local Area connection 2, go to properties, select TCP/IPv4, then click on properties. Select "Obtain an IP address automatically" and below select "obtain DNS server address automatically".

Also, follow the above steps above but this time on your Wireless LAN adapter.

Make sure the hamichi and all other LAN adapters are disabled EXCEPT for Local Area connection 2 and the Wireless LAN adapter 3. Restart your machine.
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January 13, 2014 2:40:11 PM

@RealBeast his DHCP is disabled on his primary LAN adapter.
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January 13, 2014 2:42:46 PM

RealBeast said:
So Hamichi no longer shows up as LAN2 in your ipconfig?

If not, my last idea is to run a registry fix that is under Option 2 HERE that I've used a couple of times with success. It's rare that I have to get that far though. Now that Hamichi is disabled some of the earlier ideas may work too.

These tough unidentified network issues are not uncommon and always make me wonder why MS didn't include the security policy editor with Home Premium, at least as a later fix.


I run the registry file, yet the Network is still a public one. It definitely says that it has been added to the registry. I'll see if a reboot will help and then reply here.
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January 13, 2014 2:43:44 PM

dizzyh said:
@RealBeast his DHCP is disabled on his primary LAN adapter.

How would I go about enabling DHCP?

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January 13, 2014 2:45:21 PM

Go to control panel, click on network and internet, click on network and sharing center, cilck on change adapter settings on the right side. Right click on Local Area connection 2, go to properties, select TCP/IPv4, then click on properties. Select "Obtain an IP address automatically" and below select "obtain DNS server address automatically".

Also, follow the above steps above but this time on your Wireless LAN adapter.

Make sure the hamichi and all other LAN adapters are disabled EXCEPT for Local Area connection 2 and the Wireless LAN adapter 3. Restart your machine.
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a b 2 Internet access
a b X LAN
January 13, 2014 2:45:42 PM

dizzyh said:
@RealBeast his DHCP is disabled on his primary LAN adapter.
It (ipconfig) always says that when the adapter is not making a connection, since the adapter cannot contact the DHCP server on his router.

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January 13, 2014 2:56:45 PM

RealBeast said:
dizzyh said:
@RealBeast his DHCP is disabled on his primary LAN adapter.
It (ipconfig) always says that when the adapter is not making a connection, since the adapter cannot contact the DHCP server on his router.



As happened before, I have established connection via Ethernet and I am replying purely through wired connection. However, last time this happened it lost connection and returned to normal after about 5 minutes, so I haven't got my hopes up. The latest thing I made changes to was the registry so if it was anything it was that.
In relation to the DHCP, I had already enabled that.
I will reply if connection is lost again.
I will make sure to get upgraded from Home Premium to Professional once I get 64-bit, because it isn't too expensive and might prevent problems like this is I refer back to this thread.
Just in case it has worked permanently, I thank you for your time and help today, It has been very simple and easy for my brain to understand.
Thanks,
Jacob :-)
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January 13, 2014 3:03:09 PM

Okay RealBeast, great job assisting this guy!

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January 13, 2014 3:34:52 PM

The connection definitely seems to be holding up. Ill mark the thing that you told me to do that triggered the fix as the solution, but if anyone has the same trouble it is worth reading the other parts as well if one doesn't work for you.
- Jacob
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!