Crash Blue screen while playing

tristan09 · Jan 13, 2014

Hi everybody.

I apparently have a big problem with my graphic card.
This concern the PC i have builted myself (the first)
Here is the hardware :

- Mémoire CRUCIAL DDR3 PC3-10600 - 4Go 1333 MHz
- Ventirad COOLERMASTER Hyper TX3
- Processeur AMD PHenom II X4 955 Black Edition - 3.2 GHz
- Carte mère MSI 760GM-P34 (FX)
- Carte graphique VTX3D Radeon HD7850 - 1024 Mo - PCI-Express
- Alimentation modulaire CORSAIR CX430M - 430W - 80+ Bronze
- Toshiba DT01ACA050 500 Go de 3,5" et 7200 tours/minute

Everything works perfectly except while playing games :
I got some 5 seconds black screens (sound keeps going) and after a while (around 10 and 20 min , it depends) a blue screen and the computer restarts/

error STOP
BCCode: a000000001
BCP1: 0000000005
BCP2: 0000000000
BCP3: 0000000000
BCP4: 0000000000

These phenomena rates decrease when decrease graphic parameters of the games (Trine and Skyrim, up to know)

I have tested the memories with memtest from an USB key ==> OK
I already tested different driver versions : none of the solve my problem.

Thank you a lot in advance for your help !

Tristan

brarboy · Jan 13, 2014

Just check your cpu and gpu temperatures. Making them much hot can also lead you to such situation.

tristan09 · Jan 14, 2014

Hello !

Thank you for the answer.

I already performed benchmark to stress the GPU and CPU.
GPUI benchmark reached 65°C
I don't remember the maximum reached temperature for CPU benchmark but it was below 60°C.

Both benchmark tests were OK...

brarboy · Jan 14, 2014

tristan09 :

Visit this page and see if you find anything useful:
http://msdn.microsoft.com/en-us/library/windows/hardware/hh450912%28v=vs.85%29.aspx

Also, try getting into the BIOS and finding a setting for hardware health that will shut down your system at a certain CPU temperature.

tristan09 · Jan 15, 2014

Thank you for your advises.
I'll do it ! (Or try at least) !

brarboy · Jan 15, 2014

tristan09 :

i hope you find solution to your problem soon

tristan09 · Jan 16, 2014

It's OK for the ecurity temperature.
It the link you gave me, I found this error :
http://msdn.microsoft.com/en-us/library/windows/hardware/ff560101(v=vs.85).aspx
my eror is 0xa000001 instead of 0x000a1 here. Does that matter ?
Moreover this error is related to the graphic card, which seems possible.

Any idea regarding this ?

brarboy · Jan 16, 2014

Just check your graphics driver then. Make sure you are not using Beta driver versions.
Also check your psu, minimum recommendation for HD7850 is 450watts. Maybe its the psu you are using that is just 430watts, which can be resulting in your problem. Try changing your psu to atleast 550 watts 80+broze.
See if that helps you

tristan09 · Jan 17, 2014

OK. I'll try first to measure the PC consumption at the electric connection

brarboy · Jan 17, 2014

tristan09 :

i am sure, it's just your psu getting you hang on to those error and getting a better one is going to resolve your problem

Good luck buddy :bounce:

lonewolf7 · Jan 17, 2014

@ tristan09, your PSU has enough power to run the card, as GTX 760 only uses 170W at max load, so you have over 200W to spare when gaming. And CX430 is a decent PSU. Though it may be faulty, you can borrow a PSU from someone to test.

brarboy · Jan 17, 2014

lonewolf7 :

Just check out the minimum requirements for that gpu:
http://www.amd.com/us/products/desktop/graphics/7000/7850/Pages/radeon-7850.aspx#2

lonewolf7 · Jan 18, 2014

brarboy :

Ohhhh, HD 7850 requires only 130 to 150W on max load with a single 6 pin supplementary power connector. So a decent 430W PSU is more than enough.

I had mistakenly stated the power consumption of GTX 760 which requires 170W on max load, so it will be much more helpful for the OP.

brarboy · Jan 18, 2014

lonewolf7 :

PSU slowly lose some of its initial wattage capacity over an extended period of time. If a psu is 80+bronze certified the amount of power it would providing is:
80/100*550watts=440watts
So its better to go with 550watts psu for him

lonewolf7 · Jan 18, 2014

http://www.tomshardware.com/reviews/power-supply-protection-calculate-consumption,3066-2.html

And I think the math will be like this [430 / 0.80 = 537.5] whereas its a 430W 80+ Bronze decent PSU.

brarboy · Jan 18, 2014

lonewolf7 :

80+bronze means it converts ~85% of the power for its components. And 85% of 430 watts will be 365.5 watts. Mean rest of the 15% is wasted and cannot be utilized by psu as 80+bronze highest efficiency is 85% at highest.

tristan09 · Jan 19, 2014

I am not sure whever the lost due to efficiency are included or not.

I have the device to check the power consumed by the PC when playing.

I'll tell you son if the nominal psu power is reached or not

brarboy · Jan 19, 2014

tristan09 :

we will be waiting

lonewolf7 · Jan 19, 2014

brarboy :

The efficiency rating on a PSU is simply a rating for how well the PSU converts the AC power it receives from the outlet to DC power the components of the PC can use.

So, for simplify sake, lets say your PC components are drawing 100w of power. If you have a PSU that is 80% efficient, it will really draw 125w from the AC outlet.

I've seen people say that you take the Wattage rating of the PSU, and the efficiency is how much power the PSU can really output for your component. That means that a 500w PSU, rated for 80% efficiency will only be able to supply 400w. This is wrong. A 500w PSU should be able to output 500w to your PC components in one form or another. Efficiency has nothing to do with this.

brarboy · Jan 19, 2014

lonewolf7 :

brarboy :

The efficiency rating on a PSU is simply a rating for how well the PSU converts the AC power it receives from the outlet to DC power the components of the PC can use.

So, for simplify sake, lets say your PC components are drawing 100w of power. If you have a PSU that is 80% efficient, it will really draw 125w from the AC outlet.

I've seen people say that you take the Wattage rating of the PSU, and the efficiency is how much power the PSU can really output for your component. That means that a 500w PSU, rated for 80% efficiency will only be able to supply 400w. This is wrong. A 500w PSU should be able to output 500w to your PC components in one form or another. Efficiency has nothing to do with this.

Sorry there was misunderstanding

thanks for clearing it. Really appreciate your efforts.
Lets wait and see, what results he get.

lonewolf7 · Jan 19, 2014

brarboy :

lonewolf7 :

Sorry there was misunderstanding

thanks for clearing it. Really appreciate your efforts.
Lets wait and see, what results he get.

You are welcome mate. Have a good day.

tristan09 · Jan 20, 2014

Hi guys !

Bad news : The PC consumption does not exceed 200W ==> it is not a PSU problem :s

I am so desperate :s

Any new idea ?

lonewolf7 · Jan 21, 2014

No new ideas, just the old ones : 1. Try another PSU to test. 2. Try your GPU to another PC to make sure it works properly there. 3. Try another GPU on your system see how it works. 4. The last one is a BIOS update may needed for your MB, but this is potentially dangerous, it could brick the MB if you do something wrong, so do at your own risk and read thoroughly and carefully the instructions before you attempt anything. Good luck.

brarboy · Jan 21, 2014

Also try checking temps again with one or two other applications under load.

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