Computer keeps restarting after I shut it down

mwooster21

Honorable
Jan 13, 2014
2
0
10,510
I have a brand new computer running on Windows 8.1. Every time I shut the computer down it automatically restarts itself.

I reinstalled windows already because of another issue with Windows 8.1 apps not working.
I unchecked the "reboot on system failure" option in the windows system settings.
I have turned off all "Wake on" settings in my BIOS.
Nothing is working. Does anyone have any ideas?


hardware...

Processor 1 x Intel® Core™ i7 4820K Processor (4x 3.70GHz/10MB L3 Cache) - Intel Core i7 4820K
Processor Cooling 1 x Liquid CPU Cooling System [Intel] - Standard 120mm Fan
Memory 1 x 16 GB [4 GB X4] DDR3-1600 Memory Module - FREE Upgrade to DDR3-1866 ADATA XPG V2
Video Card 1 x NVIDIA GeForce GTX 760 - 2GB - Single Card
Motherboard 1 x Gigabyte GA-X79-UP4 -- 4x PCI-E 2.0 x16
Power Supply 1 x 750 Watt - Thermaltake TR2 TRX-750M - Free Upgrade to 850 Watt Thermaltake SP-850M 80 PLUS Bronze ($30 Savings)
Primary Hard Drive 1 x 1 TB HARD DRIVE -- 32M Cache, 7200 RPM, 6.0Gb/s - Single Drive **Free Upgrade to 2TB SATA 6.0Gb/s Single Drive**
Optical Drive 1 x 24x Dual Format/Double Layer DVD±R/±RW + CD-R/RW Drive - Black
Sound Card 1 x 3D Premium Surround Sound Onboard
Network Card 1 x Onboard LAN Network (Gb or 10/100)
Operating System 1 x Windows 8.1 + Office 365 Trial [Free 30-Day !!!] 64-bit
 
Solution
n some mb it can be a bios bug. pull power from the wall let the mb drain then clear the cmos and see if that fixes the issue. if not check that the motherboard running the newest bios file.

mwooster21

Honorable
Jan 13, 2014
2
0
10,510


That fixed my problem. Thanks so much!
 

Jelly49

Reputable
Aug 27, 2014
1
0
4,510


Hey, ive got the same issue. did clearing the cmos fix it or was it if u flashed ur mobo? cos if i can help it id rather not flash.
thanks
 

kakes91

Reputable
Oct 4, 2014
1
0
4,510
Follow the steps mentioned here in this link.
http://www.askvg.com/fix-windows-8-restart-and-shutdown-problems-by-disabling-hybrid-shutdown-feature/
It will solve the shut-down problem on Windows 8.1