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Stuttering performance in Youtube HD videos and games, SSD is believed to be the problem

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January 13, 2014 8:54:23 PM

So I just hooked up a brand new rig with:
Asus P9X79 WS board
i7-4820k lga 2011 chip
16GB(2 x 8GB) of G.Skill TridentX RAM
Evga GTX 650(soon to be upgraded in the future)
500GB SSD Samsung EVO 840 as the main drive
1TB HDD to store everything else
Corsair HX 850w
Dual monitor display

I installed Windows 8.1 and all of the driver CDs that came with the rig, I've looked online at Intels driver site and I've used Slim Drivers and my computer isn't telling me that the drivers I've got our out dated. And I am using the latest video drivers from Nvidia: 332.21 WHQL.

Yet when I've got Chrome up an running, there is some notable stuttering in various Youtube videos. It usually occurs on its own or when I'm opening, scrolling through links, or even refreshing in any tabs. It is also much more frequent on HD videos. I have already checked the chrome://plugins. The pepper flash is unchecked and I should be running the Macromed version which also claims to be up to date. What baffles me further is this error is non-existent in Internet Explorer. Plays the videos without so much as a complaint unlike Chrome here. I ultimately ended up forcing chrome to install on my HDD via junction to eliminate the lag. but now I'm incapable of playing HD videos period. Chrome on the SSD was at least able to load the HD videos, just played them choppily.

I was ready to throw my hands up and just live with it, but then I decided to test some games with the new rig. PSO2 used to be able to run at 50-60 on my old rig using the same card, HDD, and dual monitor displays. Now it dips between 50-20 and stutters/screen tears while I move around. I'm certainly convinced now that something has gone horribly wrong. I've tested my RAM and double-checked my drivers, no visible errors yet. But considering my earlier scenario with Chrome and Youtube, I believe there might be something up with the SSD as that is one of the major differences between my current and older rig. But I've no clue what the issue is or how to go bout fixing it or whether or not the fix entails a complete wipe of the computer and re installation.

From my research, the first response in topics dealing with SSD usually requests for an AS SSD benchmark. So I have supplied my results here in hopes of speeding the process along:


Any assistance on the matter would be greatly appreciated as I'm running out of leads here.

Thanks.
a b G Storage
January 15, 2014 7:55:28 AM

It sounds more video related than ssd related.

1. Uninstall the nvidia drivers then use driver sweeper to ensure theyre gone.
2. Update using the latest nvidia drivers
3. Update directx
4. I notice you havent mentioned the motherboard. If you haven't already, go to the asus website and download and install the drivers from there.

Report back here when finished.
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a c 920 G Storage
January 15, 2014 7:52:16 PM

Did you install windows with the HDD unplugged?
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January 16, 2014 2:33:48 AM

jbseven said:
It sounds more video related than ssd related.

1. Uninstall the nvidia drivers then use driver sweeper to ensure theyre gone.
2. Update using the latest nvidia drivers
3. Update directx
4. I notice you havent mentioned the motherboard. If you haven't already, go to the asus website and download and install the drivers from there.

Report back here when finished.

I have done most the above. I had to install the nvidia drivers manually, oddly enough the second install of geforce experience was unable to connect to the nvidia servers. Beyond that there have been no changes to my problem.

What remains is that I have yet to touch the BIOS nor the RAID Drivers yet and am still reading up on how to install them.

popatim said:
Did you install windows with the HDD unplugged?


I installed Windows 8.1 with both drives plugged in, I simply chose the EVO 840 as drive C when the installation file promoted me to do so and later named the other through disk management.
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a b G Storage
January 16, 2014 3:26:20 AM

Quote:
I have done most the above.


Which steps have you performed/not performed please?

Forget about geforce experience- go to nvidia.com and download the entire driver and install it yourself. Repeat steps 1-4 to do this.
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January 16, 2014 4:30:43 AM

jbseven said:
Quote:
I have done most the above.


Which steps have you performed/not performed please?

Forget about geforce experience- go to nvidia.com and download the entire driver and install it yourself. Repeat steps 1-4 to do this.

I installed the 332.21 WHQL drivers manually.

I have not updated the BIOS nor the RAID drivers as I am still reading up instructions on how to do so.
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a b G Storage
January 16, 2014 5:33:12 AM

Did you uninstall the nvidia drivers first and use driver sweeper?
Did you try to update directx?
Did you try using motherboard drivers from the manufacturer's website?
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January 16, 2014 6:01:53 AM

jbseven said:
Did you uninstall the nvidia drivers first and use driver sweeper?
Did you try to update directx?
Did you try using motherboard drivers from the manufacturer's website?

Do you mean as in uninstalling said drivers normally through Control Panel's "Programs and Features" before using Driver Sweeper? I just went directly to Driver Sweeper for uninstalling assuming it wouldn't make a difference.http://www.guru3d.com/files_details/guru3d_driver_sweeper_(no_installer).html Then I manually installed the latest drivers(332.21).

I did update Direct X using this file: http://www.microsoft.com/en-us/download/details.aspx?id.... I also looked in dxdiag.exe to confirm that I am using DirectX11.

I have been to the motherboard website here http://support.asus.com/download.aspx?SLanguage=en&m=P9... and I installed Chipset, AUDIO, and Utility drivers. I have not been able to as of yet to install BIOS drivers or SATA(RAID) drivers. I am having difficulty installing those two drivers as I can't find a working ASUSstep.exe in them nor are there Readme instructions on how to go about installing them otherwise.
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Best solution

a b G Storage
January 16, 2014 6:27:43 AM

I did mean uninstall from control panel then driver sweeper.

The RAID Drivers are meant only for when the windows installation does not detect your drive.

For the BIOS Driver, you will need to put the downloaded file in a usb stick formatted to fat32, and find the firmware upgrade option within your bios (usually accessed by tapping F2 or Del when your computer boots up).

I am unsure if formatting to fat32 is absolutely essential for the new uefi motherboards. Try without doing so and if it cannot see the files in the stick, you need fat32.
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January 16, 2014 8:43:54 AM

jbseven said:
I did mean uninstall from control panel then driver sweeper.

The RAID Drivers are meant only for when the windows installation does not detect your drive.

For the BIOS Driver, you will need to put the downloaded file in a usb stick formatted to fat32, and find the firmware upgrade option within your bios (usually accessed by tapping F2 or Del when your computer boots up).

I am unsure if formatting to fat32 is absolutely essential for the new uefi motherboards. Try without doing so and if it cannot see the files in the stick, you need fat32.

Alright I followed the above instructions and reinstalled the graphical driver like stated above.

As for the BIOS, I had to go through a couple of hoops such as some slightly time consuming renaming and learning that my default BIOS drivers didn't need a CAP converter file. But I finally got it done. I managed to find a youtube guide as well to give me an exact idea of what I was looking at. https://www.youtube.com/watch?v=L5CLUIT5SwI

And just like that, the problem's fixed. I'm quite shocked all this was caused by an old BIOS. But I'm finally getting the performance that I should be. Thanks a bunch.
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