Intel RST stops working when eSATA drive is online

pcarey

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Jan 14, 2014
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I have two Seagate ST1000NM0033 1TB SATA drives in a RAID 1 array on my MOBO’s Intel ICH10R RAID controller with Intel Rapid Storage Technology Manager v.8.9.0.1023. OS is Windows 7 SP1 x64.

I also have an external Seagate ST3500418AS 500GB SATA drive in an eSATA enclosure connected to the MOBO’s separate Marvell 6GB/s controller on an eSATA port. This drive was the system boot drive in a RAID 1 array on the same MOBO before I installed the 1TB drives and transferred the system to the new 1TB drives. There is still some data on the old drive I would like to access occasionally, but whenever I bring the eSATA drive online, either at boot or after, the Intel RST Manager shows as not working. The only way to make the Intel RST Manager start working again is to take the eSATA drive offline and re-boot.

I thought that maybe it was the fact that the old drive was still marked as active, so I used DiskPart to mark the drive as “Inactive”, since I couldn’t see any reason to boot from this drive again anyway. Made no difference.

Also, Windows Explorer does not list the drives in the usual order. In my experience, when you have two HDD’s, each with one Primary and one Extended partition, Windows will list the Primary partitions of each drive first, with the Extended partitions listed next in order (e.g., first physical drive primary partition – C:, second physical drive primary partition – D:, first physical drive extended partition – E:, second physical drive extended partition – F: ).

However, Windows Explorer is showing my eSATA old drive at the end of my drive letter list as L: & M: ( drive letters C: through K: were already assigned) in the actual partition order on that drive. In other words, the new L: used to be C: and the new M: used to be D: on the old drive.

I like this drive letter assignment a LOT better than having Windows re-arrange all the existing drive letters when a new HDD is introduced into the system. It’s much less confusing. But it bothers me because I don’t think that’s the way the OS usually does it, plus the fact that RST stops running when the eSATA drive is brought online makes me think I have a conflict somewhere.

Any ideas?
 

pcarey

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Jan 14, 2014
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System specs:

Asus P6X58D Premium LGA1366 motherboard
Intel i7 930 Quad-Core Hyper-Threading @ 3.08GHz w/ Intel Liquid Cooling Kit
12GB DDR-3 1333 PC3-1066 Triple-Channel RAM @1178MHz
Two Seagate Constellation ES.3 1TB SATA III internal HDD on ICH10R RAID 1
Seagate Barracuda 7200.12 500GB SATA II external HDD in Vantec eSATA case
nVidia GeForce GT240 1GB 128-bit GDDR5 PCI-Express 2.0 x16
ASUS DVD-E616A2 DVD-ROM w/ Vantec CB-IS100 IDE-to-SATA adapter
Asus CRW-5232AX CD-R/RW w/ Vantec CB-IS100 IDE-to-SATA adapter
Optiarc AD-7200S SATA DVD+R/RW DL
External Pioneer DVR-217DBK SATA DVD+R/RW DL in Vantec e-SATA case
Windows 7 Home Premium SP1 U 64-bit

I thought I was clear on the OS and Win7 couldn't be any more up to date. Which version of RST would you recommend for Win7 x64? Chipset is Intel X58 / ICH10R. Storage controller reports as "Intel Desktop/Workstation/Server Express Chipset SATA Raid Controller"
 

pcarey

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Jan 14, 2014
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Looks like the immediate answer to the RST problem is to connect this drive via USB, rather than eSATA. RST doesn't seem to get into a snit and quit working when the drive is connected via USB. Fortunately, my Vantec external drive enclosure will operate just fine on either eSATA or USB. After wading through Intel's web site, it looks like the latest RST version to support the X58 / ICH10R RAID Chipset is v.11.7.0.1013. I may update it.