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Can't open DOCs except in MS word

Last response: in Windows XP
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January 14, 2014 6:58:13 PM

I suddenly can't double click my documents open from the file. While I have MS Office 2003 installed, I get an error in a dialog box entitled "Microsoft 97 conversion".
The error reads something like "can't covert image" and then when I click ok, it throws up a "there has been and error" with the path written out, and these 2 errors go back and forth a few times until it finally lets me close it..
I am able to open these same documents if I open MS Word.
I have been retrieving some old files from the hard drive of a crashed computer, but all the files I am trying to open are relatively new and definitely originated from the MS Office 2003.

More about : open docs word

January 14, 2014 8:26:53 PM

Your files have definitely been corrupted because of your computer crashing.
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January 14, 2014 8:30:07 PM

Is there a fix?
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January 14, 2014 8:40:40 PM

laswa said:
Is there a fix?


Depending on the case, yes. There is a tool in Microsoft Word itself called "Open and Repair". What you do is open the program Word itself. Don't double click your .doc files, click the Start button>All programs>Microsoft Office>Word, instead. Click File>Open, then select the file. Now, if memory serves correct there should be a drop down menu on the right side of the "Open" button and there you will find "Open and Repair".
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January 14, 2014 8:54:12 PM

bmanv13 said:
laswa said:
Is there a fix?


Depending on the case, yes. There is a tool in Microsoft Word itself called "Open and Repair". What you do is open the program Word itself. Don't double click your .doc files, click the Start button>All programs>Microsoft Office>Word, instead. Click File>Open, then select the file. Now, if memory serves correct there should be a drop down menu on the right side of the "Open" button and there you will find "Open and Repair".


Well, that didn't do it. I tried it a second time and tried "saving" the file after using the "open and repair ", but that didn't change it either.

Thanks, though!
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January 14, 2014 8:59:37 PM

laswa said:
bmanv13 said:
laswa said:
Is there a fix?


Depending on the case, yes. There is a tool in Microsoft Word itself called "Open and Repair". What you do is open the program Word itself. Don't double click your .doc files, click the Start button>All programs>Microsoft Office>Word, instead. Click File>Open, then select the file. Now, if memory serves correct there should be a drop down menu on the right side of the "Open" button and there you will find "Open and Repair".


Well, that didn't do it. I tried it a second time and tried "saving" the file after using the "open and repair ", but that didn't change it either.

Thanks, though!


Maybe OpenOffice will be able to view the file, or maybe even repair it. Have you ever heard or used OpenOffice?
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January 14, 2014 9:06:51 PM

bmanv13 said:
laswa said:
bmanv13 said:
laswa said:
Is there a fix?


Depending on the case, yes. There is a tool in Microsoft Word itself called "Open and Repair". What you do is open the program Word itself. Don't double click your .doc files, click the Start button>All programs>Microsoft Office>Word, instead. Click File>Open, then select the file. Now, if memory serves correct there should be a drop down menu on the right side of the "Open" button and there you will find "Open and Repair".


Well, that didn't do it. I tried it a second time and tried "saving" the file after using the "open and repair ", but that didn't change it either.

Thanks, though!


Maybe OpenOffice will be able to view the file, or maybe even repair it. Have you ever heard or used OpenOffice?



I have. But my issue isn't with Word I feel sure. I can open it in the program, just not from My Documents.

Playing around with it just now, though, I see that Word Pad is trying to open the document, instead of MS Word. That seems suspect,,,



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Best solution

January 15, 2014 2:40:48 AM

Looks like a file association issue to me, possibly caused by a virus. scan your computer for a virus first then

My Computer, Tools, Folder Options, then clicking on File Types.
click on doc and change
choose msword

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January 15, 2014 8:15:56 AM

stillblue said:
Looks like a file association issue to me, possibly caused by a virus. scan your computer for a virus first then

My Computer, Tools, Folder Options, then clicking on File Types.
click on doc and change
choose msword




That was it! I had already done a virus scan, so I followed your directions and DOC wasn't even an option! (altho DOCH and DOCX did both show up) Also none of the icons showing matched the one on my documents, so I added it as new. I tried to select the "advanced" option to assign a program, but MS Word 2003 wasn't an option, just 2007.
However the prompt came up to allow me to choose what program to run it with so I was able to sort that out.
I hope I am done with this now.
Thank you so much!
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