Trouble installing MSI GTX 650 2GB - No vga signal

Toggle sidebar Toggle sidebar
T

tommyclarke

Honorable
Jan 15, 2014
2
0
10,510
Hi, fist attempt at opening up a PC so please forgive my lack of knowledge.

I recently bought a new PSU and Graphics card for my HP Pavilion p6-2312ea.
full specs here: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay?javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken&javax.portlet.prp_ba847bafb2a2d782fcbb0710b053ce01=wsrp-navigationalState%3DdocId%253Demr_na-c03650051-6%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.tpst=ba847bafb2a2d782fcbb0710b053ce01&sp4ts.oid=5295969&ac.admitted=1389808145761.876444892.199480143)

As far as I can tell the two should be compatible. I had no trouble installing the new PSU and was able to connect the GPU to all the relevant ports etc.
However when I turn the PC on I get no signal from either the card or computers VGA to my monitor, when I remove the card however I am able to get a signal from my computers one.
I've tried disabling the onboard graphics drivers (Radeon HD 7480d) and still have no luck. The fan on the card seems to be working, and it is warm whenever I remove it.
Any thoughts on what the issue could be? (and sorry for this being a bit muddled)
 
Sort by date Sort by votes
Dom_79

Dom_79

Distinguished
Nov 4, 2012
1,301
3
19,965
Make sure your motherboard bios is up to date. Before installing the GTX 650, un-install (not disable) the AMD drivers or they will cause a device/driver conflict. Also, when you are removing the AMD drivers you may want to use a program like driver sweeper to completely remove anything AMD GPU related (many people have had remnants of AMD drivers cause issues when installing NVidia GPUs and vice-versa)
 
Upvote 0 Downvote
T

tommyclarke

Honorable
Jan 15, 2014
2
0
10,510
I've had a nightmare even managing to get my integrated graphics to remain disabled, let a lone uninstall them. BIOS seems up to date but is very minimal i.e no integrated graphics options. I've had people recommend that I start fiddling with my motherboard to determine the source of the problem but I feel in no way competent enough to do this. It looks like I may have to cut my losses at this stage as having done a google search on compatibility (turning up this result: http://www.pc-specs.com/mobo/MSI/MS-7778_(Jasmine)/1982/Compatible_GPUs ) it appears that my card is one of the few in the 600 series that is not listed, although I don't know how good a source this is.
 
Upvote 0 Downvote
Dom_79

Dom_79

Distinguished
Nov 4, 2012
1,301
3
19,965
Upgrading a computer is not always as "plug and play simple" for some as others (especially with Pre-built rigs).
What source did you use to determine if the motherboard bios was up to date? (if you're unsure how to go about it you can find tips and walkthroughs by googling it).

Uninstalling the AMD drivers will be essential and required for this upgrade (you may need to change automatic windows update settings so that it doesn't automatically re-download and install the AMD drivers to do this). Without those drivers REMOVED the operating system will still try to detect the AMD GPU to make sure that hardware is functioning properly (and thus ignore the new NVidia GPU).

You should not have to "fiddle" with your mobo in anyway to install this GPU (other than possibly updating the bios)
 
Upvote 0 Downvote
You must log in or register to reply here.

TRENDING THREADS

Latest posts

Moderators online

Share this page

COMPANY
RESOURCES
FOLLOW
Top Bottom