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Black Boxes Across Display

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January 15, 2014 2:27:29 PM

Hi all I've had a problem starting earlier today whereas I installed the latest AMD drivers for my Sapphire HD 7970 Ghz 3GB Vapor-X GPU. Around that time I started getting black squares/blocks in random places across my display (I believe these are called artifacts). It has become very annoying and I fear something in my rig is malfunctioning. I have taken my HDD out as it was getting quite loud and it's fairly old now, I don't know if that was the problem or not, but alas I tried it anyway.

In my effort to fix this weird issue I have reinstalled windows and installed an older version of the AMD Driver. I really am at the end of my tether as I seem to have issue after issue with my computer. Maybe it was a bad build when I first built it or what.

Anyway, I've tried switching cable from HDMI and DVI also but to no avail.

My specs are:

Intel Core i5 2300 Sandybridge
Asrock H77 Pro4-M
16GB DDR3 1600Mhz Corsair Memory
Sapphire Radeon HD 7970 3GB Vapor-X Ghz Edition.
Intel SSD
Corsair G600 PSU.

Thanks for your time I hope I can get this problem fixed without having to buy anything new.

More about : black boxes display

January 15, 2014 2:31:54 PM

Have you given any thought to that you may have a bad card and need to rma it?
January 15, 2014 2:36:29 PM

johnnyb105 said:
Have you given any thought to that you may have a bad card and need to rma it?


Yes I have, it seems ridiculous that this would be the second time replacing it. Albeit in completely unrelated circumstances.
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January 15, 2014 2:43:14 PM

Could it be a under powered power supply? 2 cards in a row seem iffy??? what power supply do you have in your system.
January 15, 2014 2:45:26 PM

johnnyb105 said:
Could it be a under powered power supply? 2 cards in a row seem iffy??? what power supply do you have in your system.


Corsair G600 600W
January 15, 2014 2:50:23 PM

does this happen in all your games have you bench marked your system like running heaven?????

http://www.guru3d.com/files_details/download_unigine_he...

run this if you haven't and if you get black boxes then you know its your card for sure it will stress your system and card and cpu ram ect ect...
January 15, 2014 2:57:00 PM

johnnyb105 said:
does this happen in all your games have you bench marked your system like running heaven?????

http://www.guru3d.com/files_details/download_unigine_he...

run this if you haven't and if you get black boxes then you know its your card for sure it will stress your system and card and cpu ram ect ect...


Ok I'll give that a try now.
January 15, 2014 3:05:05 PM

Also check and post your GPU temperature idle and gaming (use something like MSI Afterburner or GPU-Z to check)
January 15, 2014 3:12:13 PM

johnnyb105 said:
does this happen in all your games have you bench marked your system like running heaven?????

http://www.guru3d.com/files_details/download_unigine_he...

run this if you haven't and if you get black boxes then you know its your card for sure it will stress your system and card and cpu ram ect ect...




Ok I ran Heaven and I didn't see a single blackbox/square. Also in response to the previous post I maxed roughly around 63-65c on heaven and my idle temp is around 34c.

EDIT: It's also happening in the desktop. Although it hasn't for a few now.
January 15, 2014 3:17:18 PM

See if you can borrow another GPU to test... (if problem follows the GPU it's RMA time again....)

And if you've "lost" two cards already I get rid of that power supply FIRST. (hey, I've bought six (6) Sapphire GPU's never had a single failure ....)
January 15, 2014 3:18:11 PM

That's weird...... do you have a spare card laying around you could test? in your system is the pci e slot dirty? is there a lot
of dirt in your system dust and all that?
January 15, 2014 3:19:29 PM

jb6684 said:
See if you can borrow another GPU to test... (if problem follows the GPU it's RMA time again....)

And if you've "lost" two cards already I get rid of that power supply FIRST. (hey, I've bought six (6) Sapphire GPU's never had a single failure ....)


The first problem was when I had a dodgey power supply before. I'm no expert in these situations at all but from the research I did and what I had been told at the time, 600W is more than enough to run what is inside my case. I'd like to think there are a number of ways to troubleshoot this issue to determine the DEFINITE problem and not just throwing my card at the manufacturer.

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January 15, 2014 3:23:38 PM
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Ok on your motherboard you have a 24 connector then you have either 4 pin or 8 pin connector for extra power for gpu is that connected>

https://www.google.com/search?q=8+pin+connector+motherb...
https://www.google.com/search?q=8+pin+connector+motherb...

These are usually by the cpu slot where your 8320 is installed its a must for higher end gpu cards to have these plug in.
January 15, 2014 3:25:42 PM

johnnyb105 said:
Ok on your motherboard you have a 24 connector then you have either 4 pin or 8 pin connector for extra power for gpu is that connected>

https://www.google.com/search?q=8+pin+connector+motherb...
https://www.google.com/search?q=8+pin+connector+motherb...

These are usually by the cpu slot where your 8320 is installed its a must for higher end gpu cards to have these plug in.


Yup. I think I'm just going to RMA it in all honesty as I can't be doing with the hassle. This computer has been nothing but problems since I built it. Thanks everyone.
January 15, 2014 3:29:23 PM

Your welcome and good luck hope it works out for you.
January 15, 2014 3:37:43 PM

johnnyb105 said:
Your welcome and good luck hope it works out for you.


Just to add I'm using the onboard graphics now and I haven't had a single "artifact". I believe it is the GPU. Don't know why it's happening to me constantly. Think it could be dust build up or not enough cooling. Gonna beef up my rig with a bunch of fans I think.
January 15, 2014 3:44:02 PM

Does your I5 have integrated gpu is so you need to disable them in the bios and choose the pci only slot for your gpu card my opps for the day sorry be sure the igp is disabled or turn off in the bios of your board then enable the pci slot for your discreet gpu....
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