New GTX 780 problems

Michael Mansour · Jan 15, 2014

Hey everyone I just got a new evga geforce gtx 780 acx and whenever I install the driver aaswindows is loading the windows glowing balls show up and just as they make the windows logo everything freezes and then I get no video signal. Any help would be much appreciated. I am running an i7 4770k an asus z87i-deluxe and a seasonic g750 750 watt psu.

chitradev · Jan 15, 2014

Is this the first time you are installing a video card in this system or is this a graphics card upgrade? It seems like you maybe having a driver issue. What you may want to do is boot into safe mode (see if you can get in there) and un-install your old graphics drivers and then reboot your system and try to go in to normal mode. It should then go into windows and start detecting your graphics card hardware.

Michael Mansour · Jan 15, 2014

This is a new gpu not an update

chitradev · Jan 15, 2014

Is this a fresh install of windows?

Michael Mansour · Jan 15, 2014

chitradev :

No I did not reinstall after the new gpu

chitradev · Jan 15, 2014

Did you try my tip about trying to boot into safe mode?

Michael Mansour · Jan 15, 2014

Yes I did and safe mode works

chitradev · Jan 15, 2014

so were you successful in un-installing any current grahics driver that was there? I assume that before you installed the graphics card that you were using integrated graphics?

Michael Mansour · Jan 15, 2014

So I need to uninstall my intel hd 4600 graphics drivers??

chitradev · Jan 15, 2014

You might have to. What your mainboard is supposed to do is to disable the onboard graphics once you insert a dedicated card. But just to be safe I would uninstall the intel graphics drivers. Also since your question is still pending unmark it as solved so that other forum members can jump in and lend their voices as well.

Michael Mansour · Jan 15, 2014

Ok should I uninstall the drivers or just diable them?

chitradev · Jan 15, 2014

uninstall the drivers as it may remove any software that could be conflicting with your 780

Michael Mansour · Jan 15, 2014

Ok ill try that as soon as im home thanks alot!!

chitradev · Jan 15, 2014

no problem

Brantyn Gerik · Jan 15, 2014

DO NOT UNINSTALL INTEL HD DRIVERS!!! FOR THE LOVE OF GOD

Brantyn Gerik · Jan 15, 2014

what a lot of people don't realize is that installing new drivers will commonly override the old ones. just getting rid of drivers is a foolish move, especially your intel hd drivers if you cant even get your gpu to work. your best bet is to run in safe mode, go to the nvidia site, and download the current drivers for the gpu, then go to the intel site, and download the most current drivers for your integrated graphics

way to often do people brick their windows install by deleting the integrated graphics drivers

Brantyn Gerik · Jan 15, 2014

You don't even have to disable the intel graphics if you have things installed correctly

Michael Mansour · Jan 15, 2014

Brantyn Gerik :

so then How can i fix my problem?

Brantyn Gerik · Jan 15, 2014

ok, first, get into safe mode so you can get to the desktop, then first go update the intel drivers

next, go to the nvidia site and install the most current nvidia drivers for the card (i would advise against signing up for automatic updates, maybe just sign up for notifications)

Michael Mansour · Jan 15, 2014

Brantyn Gerik :

I did that but the windows logo still freezes while trying to boot.

Brantyn Gerik · Jan 15, 2014

ok, in your first post it said it was freezing while you were booting AND installing a driver. how are you installing a driver without making it into windows?

try to take the gpu out of your system and see if you can get it to boot normally before doing anything else

Michael Mansour · Jan 15, 2014

I can boot into windows without the gpu. But my Problem is when i put the gpu in and replace the generic drivers with the 780 drives. after it tells me to reboot it freezez

Brantyn Gerik · Jan 15, 2014

ok, try to use the disc that came with the card and ONLY install the graphics driver (all the other stuff is generally useless software) (i'm going trial and error with you from smallest fix to biggest fix )

do this with the gpu installed in the system.

Michael Mansour · Jan 15, 2014

Brantyn Gerik :

I dont have a disk drive but i have downloaded the drivers from evga's website and ive downloaded the oldest ones possible. and ive done a clean install.

Brantyn Gerik · Jan 15, 2014

download them from the nvidia site instead and try for newer drivers (don't use beta though)

New GTX 780 problems

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