Really need help.

damien1991

Honorable
Jan 15, 2014
21
0
10,510
I have recently bought a new desktop and windows 7.


OS Name Microsoft Windows 7 Home Premium
Version 6.1.7601 Service Pack 1 Build 7601
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DAMIEN-PC
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type x64-based PC
Processor AMD A8-6600K APU with Radeon(tm) HD Graphics, 3900 Mhz, 4 Core(s), 4 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. P1.20, 10/14/2013
SMBIOS Version 2.7
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "6.1.7601.17514"
User Name Damien-PC\Damien
Time Zone Pacific Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.43 GB
Available Physical Memory 5.98 GB
Total Virtual Memory 14.9 GB
Available Virtual Memory 13.2 GB
Page File Space 7.43 GB


Name AMD Radeon HD 8570D
PNP Device ID PCI\VEN_1002&DEV_990E&SUBSYS_990E1849&REV_00\3&267A616A&0&08
Adapter Type AMD Radeon HD 8570D (0x990E), Advanced Micro Devices, Inc. compatible
Adapter Description AMD Radeon HD 8570D
Adapter RAM 512.00 MB (536,870,912 bytes)
Installed Drivers aticfx64.dll,aticfx64.dll,aticfx64.dll,aticfx32,aticfx32,aticfx32,atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver Version 13.101.0.0
INF File oem6.inf (ati2mtag_Trinity_Desktop section)
Color Planes Not Available
Color Table Entries 4294967296
Resolution 1360 x 768 x 60 hertz
Bits/Pixel 32
Memory Address 0xC0000000-0xCFFFFFFF
I/O Port 0x0000F000-0x0000F0FF
Memory Address 0xFF700000-0xFF73FFFF
IRQ Channel IRQ 4294967293
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\atikmpag.sys (8.14.1.6327, 594.50 KB (608,768 bytes), 6/4/2013 2:35 PM)


No idea on pc specs etc to just posted whatever I could find on system information.

The problem I'm having is when I try to run a game called league of legends, I lose signal to my TV 'hdmi'. It comes up as no signal, I reinstalled windows 7, tried again and its just crashing my desktop and I have no idea why. I got 150-200 fps for the few minutes I enter the game. Any ideas/help?.


also while randomly browsing my tv monitor goes off and shows no signal, I have to shut it down manually using the desktop button. any help appreciated.

HWMonitor -
http://i.imgur.com/dQPTVOv.png

 

damien1991

Honorable
Jan 15, 2014
21
0
10,510
when I download & run it, it says we were unable to find your product or OS.
when I originally bought the desktop I was told to go to;

http://support.amd.com/us/gpudownload/pages/index.aspx

step1; Select APU Accelerated Processors
step2; Select Desktop APU
step3; Select A series APU
step4; Select my OS
step5; Click display results

Next simply click on the download button for catalyst software suite save and run, follow the onscreen instructions and your new apu will be ready to go once installation is completed.

Already done this before, will try again.

Update -- during trying to download this I clicked on start and tried to open AMD catalyst or whatever and I got this BSOD ~
http://i.imgur.com/XBGzoQB.jpg

& now my desktop has no signal to my TV so I'm unable to get back onto it as of now.

So whats my problem? :s
 

J-Mello

Honorable
Dec 20, 2013
119
0
10,760
How long ago did you buy your computer, where from, and do you still have warranty?

Also, the best advice I could give you for a quick fix is just to perform a system restore from the boot menu.