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Black Screen & Auto-Restarts while Gaming

Tags:
  • Gaming
  • Games
  • Battlefield
  • Graphics
Last response: in Graphics & Displays
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January 16, 2014 4:33:36 AM

Hello , when i was playing some games (GTA 4, Sleeping Dogs , Battlefield 4) it Black Screen and after that it auto restarted after a few minutes of gaming sometime it take an hour but sometime it takes only 10min. (*I can play Assassins' Creed 4 with 10 hour with no problem)

I have tried to run the GPU Stress Test for 50minutes , everything is okay.

This is the results of my HWMonitor when running GTA IV

http://postimg.org/image/i97tvyudf/

http://postimg.org/image/jmzgr9tmr/

My specs :

Processor : Intel i7 - 4770
MOBO : MSI B85 - G43
RAM : G-skill Aegis 4GBx2
SSD : Corsair Force GT 128GB
HDD : HGST 1TB Storage
GPU : Sapphire R9 3GB DDR5 280X Vapor-X
PSU : Cooler Master V750s Semi Modulator

More about : black screen auto restarts gaming

a b 4 Gaming
January 16, 2014 8:55:59 AM

Temps are fine. Your PSU is also a good one, but still it seems like a PSU problem. Try to borrow a PSU to test.
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January 16, 2014 7:00:52 PM

Hmm , the shop where i bought this computer said it is not the hardware problem...
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a b 4 Gaming
January 17, 2014 6:36:23 AM

So they must have pointed something out as the source of the problem.........
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January 17, 2014 6:34:22 PM

Not sure O_O
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a b 4 Gaming
January 18, 2014 10:03:06 AM

Who you or techs ? Anyways first check the settings in games, play with the settings under CCC, see if that changes anything !

Else, 1. As I said earlier try to borrow a PSU from someone to test.

2. Try to update MB BIOS and GPU BIOS, you can find help on how to do it and download file on vendor's site (both MB and GPU). But do it on your own risk and with caution, cause if you do something wrong there's every chance that both MB and GPU will be bricked/unusable.

3. Check your SSD/HDD with vendor's diagnostics tool.

4. Check RAM : http://www.memtest.org/

5. You can also try to completely uninstall the games and clear the registry values too, then install the games from scratch.

6. Same goes for OS.

7. Drivers are upto date (GPU, OS) ?
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January 18, 2014 5:55:42 PM

lonewolf7 said:
Who you or techs ? Anyways first check the settings in games, play with the settings under CCC, see if that changes anything !

Else, 1. As I said earlier try to borrow a PSU from someone to test.

2. Try to update MB BIOS and GPU BIOS, you can find help on how to do it and download file on vendor's site (both MB and GPU). But do it on your own risk and with caution, cause if you do something wrong there's every chance that both MB and GPU will be bricked/unusable.

3. Check your SSD/HDD with vendor's diagnostics tool.

4. Check RAM : http://www.memtest.org/

5. You can also try to completely uninstall the games and clear the registry values too, then install the games from scratch.

6. Same goes for OS.

7. Drivers are upto date (GPU, OS) ?


I will try , will come back to you if it solved , my drivers are up to date
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January 21, 2014 8:50:30 PM

I tried lower the GTA 4 settings to medium , it works for 5 hours , until i restart the game...and then i tried BF4 with medium settings still doesn't solved...weird
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a b 4 Gaming
January 22, 2014 6:19:21 AM

Now it looks like hardware problem, either one could be faulty PSU, GPU, MB. So you need spare one's to test.

BTW did you formatted the OS and games and then clean installed both ? And what about MB and GPU BIOS update ?

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May 10, 2014 11:04:14 AM

I have the same problem with the same games!! GPU Stress test was fine but it rebooted with prime95. How you tried prime95?

It could be the motherboard, CPU or power supply. I have a feeling it could be the MSI motherboard... I'm going to further test my system.


Processor : Intel i5 - 2500K
MOBO : MSI Z68A-GD65 (G3)
RAM : G-skill Ripjaws 4GBx4
SSD : Samsung 830 256GB
HDD : WD Black 2TB
GPU : XFX Radeon HD 6870
PSU : Seasonic X-650

Temps are fine. All BIOS updated. Freshly formatted windows with all updates. Newest drivers.
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May 30, 2014 8:04:02 PM

My problem still did not fix in the 3rd card....
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