Uplay AC downloads
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- Download
- Video Games
- Games
Last response: in Video Games
Jammy Duel
January 16, 2014 8:42:06 PM
I should think if I trawled back far enough I would be able to find these
Simple, seemingly not uncommon, issue that I haven't managed to find a solution for thus far.
All of my Uplay games (admittedly not many) will download just fine, with the exception of AC4 and Liberation. 4 isn't too much of an issue because I own a physical copy, it's Liberation that's the main problem. Clicking the download button comes up with:
"Failed to start download
Uplay is unable to start your download. Check that you have an active internet connection and sufficient space on your hard drive then try again."
Both Criteria are met since Uplay can clearly connect because I was downloading the rest of the library in the background, and I have more than enough space to put both games on whichever of my drives I feel like. Any solutions?
P.S. Is there a limit to how many things Uplay can download at once, I know steam can only have one at a time but can queue others to download, but it seems the most Uplay can simultaneously download is 3 and no queue?
Simple, seemingly not uncommon, issue that I haven't managed to find a solution for thus far.
All of my Uplay games (admittedly not many) will download just fine, with the exception of AC4 and Liberation. 4 isn't too much of an issue because I own a physical copy, it's Liberation that's the main problem. Clicking the download button comes up with:
"Failed to start download
Uplay is unable to start your download. Check that you have an active internet connection and sufficient space on your hard drive then try again."
Both Criteria are met since Uplay can clearly connect because I was downloading the rest of the library in the background, and I have more than enough space to put both games on whichever of my drives I feel like. Any solutions?
P.S. Is there a limit to how many things Uplay can download at once, I know steam can only have one at a time but can queue others to download, but it seems the most Uplay can simultaneously download is 3 and no queue?
More about : uplay downloads
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Reply to Jammy Duel
Alec Mowat
January 16, 2014 8:51:14 PM
Jammy Duel
January 16, 2014 9:01:05 PM
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Jammy Duel
January 16, 2014 9:03:09 PM
Necr0v
January 16, 2014 9:11:31 PM
Jammy Duel
January 16, 2014 9:14:57 PM
Alec Mowat
January 16, 2014 9:43:49 PM
Jammy Duel
January 16, 2014 9:55:07 PM
Alec Mowat
January 17, 2014 7:08:08 AM
Jammy Duel
February 7, 2014 9:12:53 AM
darienhaugan
February 26, 2014 10:58:42 PM
TwistedDruid
March 3, 2014 7:15:07 AM
garryash
March 6, 2014 1:41:18 AM
uplay is having mega problems at the moment. Along with many others I have been trying to log on to play Anno 2070 deep ocean and it keeps coming up unable to connect to uplay/ubisoft server at this time. When it does work its good, but itpacks up every month or so for days at a time. Sent a help reguest and they got back to me within 24 hours with instructions to do all sorts of things to registry and other bits that shouldn't be neccessay. If I could find an anno like game somewhere else I'd probably go for it.
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Reply to garryash
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robrev6
March 6, 2014 2:46:52 PM
Best solution
garryash
March 12, 2014 12:15:54 AM
calintkd
June 15, 2014 5:54:32 PM
kh2520
August 16, 2014 10:08:15 AM
Issue for me was that I'd set the default installation path to somewhere outside the UPlay folders (C:\Program Files (x86)\Ubisoft). Running UPlay as administrator would have allowed it to install because UPlay could then modify files in that installation folder. When I set the installation path back to the default (C:\Program Files (x86)\Ubisoft\Ubisoft Game Launcher\games) all was fine, as UPlay has access to that folder without it needing admin rights.
Port forwarding is being suggested on here and elsewhere as some sort of a solution to this problem. This is for setting up your PC as a server (eg a web server) and accessing it from outside your network - it makes sure that your computer can be seen from outside when it is behind a router, so the router forwards the communication to that port to your computer. It is going to do nothing for this sort of problem.
Port forwarding is being suggested on here and elsewhere as some sort of a solution to this problem. This is for setting up your PC as a server (eg a web server) and accessing it from outside your network - it makes sure that your computer can be seen from outside when it is behind a router, so the router forwards the communication to that port to your computer. It is going to do nothing for this sort of problem.
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Reply to kh2520
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abda53
September 25, 2014 11:46:59 AM
I'm having the same issue. Admin didn't work. I tracked down the issue by checking the Ubisoft/logs/launcher_log.txt which says that the metadata file was not found and was getting a 404. The parent directories were all good.. I called up Uplay and after convincing the guy I wasn't an idiot and actually know something about computers, he looked into it more and said that he did in fact see errors trying to pull the metadata and that they are working on it (or maybe will now that I pointed it out) and that it should be back up at the end of the day.
This may happen with other games.. so might be worth looking into if you are still having issues.
This may happen with other games.. so might be worth looking into if you are still having issues.
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Reply to abda53
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dPh0x
September 25, 2014 11:29:35 PM
abda53 said:
I'm having the same issue. Admin didn't work. I tracked down the issue by checking the Ubisoft/logs/launcher_log.txt which says that the metadata file was not found and was getting a 404. The parent directories were all good.. I called up Uplay and after convincing the guy I wasn't an idiot and actually know something about computers, he looked into it more and said that he did in fact see errors trying to pull the metadata and that they are working on it (or maybe will now that I pointed it out) and that it should be back up at the end of the day. This may happen with other games.. so might be worth looking into if you are still having issues.
You Sir are a legend, I noticed the same thing but was unsuccessful at convincing Ubisoft Tech Support.
They think us PC guys are retards...
Hopefully they fix it soon.
Cheers Mate...
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Reply to dPh0x
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abda53
September 26, 2014 12:17:24 AM
Rodrigo Moura
October 7, 2014 9:43:42 AM
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