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Wired internet connected, but no access Windows 7

I recently decided to reinstall windows 7 because I had a few problems. After I reinstalled it, I had no internet. I thought "Well, I'm probably just missing a driver."
So I installed a driver, and the internet showed as "connected", but when I open my browser, none of the pages load.
I'm been googling and done everything my amatuer brain can think of.
Anyone here who can help? Just tell me what information to provide, and how, and I will do my best. So please, help me fix this!

Edit: Btw, I'm not actually sure I'm using the right driver. I'm using one from Realtek, and it says it's working, but it's not the one I used before, and since my PC is custom made, I don't have a manufactur website to refer to.
23 answers Last reply Best Answer
More about wired internet connected access windows
  1. do a "ipconfig /all" on a command prompt
  2. rgd1101 said:
    do a "ipconfig /all" on a command prompt


    Done. Didn't change anything, although I haven't restarted my PC. Or was I supposed to copy the information and paste it here?

    Edit: Here's the information from the ipconfig /all:
    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Oliver-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 8C-89-A5-CA-38-71
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : 17 January 2014 17:20:54
    Lease Expires . . . . . . . . . . : 18 January 2014 17:20:53
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{B5869BED-A879-4544-A36A-EB98126D2985}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv6 Address. . . . . . . . . . . : 2001:0:9d38:6ab8:14ed:2d2d:3f57:fefa(Pref
    erred)
    Link-local IPv6 Address . . . . . : fe80::14ed:2d2d:3f57:fefa%12(Preferred)
    Default Gateway . . . . . . . . . : ::
    NetBIOS over Tcpip. . . . . . . . : Disabled
  3. what on it, post the output of the command.
  4. Ohjuler said:
    rgd1101 said:
    do a "ipconfig /all" on a command prompt


    Done. Didn't change anything, although I haven't restarted my PC. Or was I supposed to copy the information and paste it here?


    Yes, post the information here

    Edit: Everything looks okay, can you ping 127.0.0.1?
  5. evims said:
    Ohjuler said:
    rgd1101 said:
    do a "ipconfig /all" on a command prompt


    Done. Didn't change anything, although I haven't restarted my PC. Or was I supposed to copy the information and paste it here?


    Yes, post the information here

    Edit: Everything looks okay, can you ping 127.0.0.1?


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ping 127.0.0.1

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Windows\system32>

    Is that a yes?
  6. Ohjuler said:
    evims said:
    Ohjuler said:
    rgd1101 said:
    do a "ipconfig /all" on a command prompt


    Done. Didn't change anything, although I haven't restarted my PC. Or was I supposed to copy the information and paste it here?


    Yes, post the information here

    Edit: Everything looks okay, can you ping 127.0.0.1?


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ping 127.0.0.1

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Windows\system32>

    Is that a yes?


    Are you sure your router actually has an internet connection? Might be a silly question but everything looks okay. Try to ping 192.168.1.1, and then ping an outside site, like google.com
  7. evims said:
    Ohjuler said:
    evims said:
    Ohjuler said:
    rgd1101 said:
    do a "ipconfig /all" on a command prompt


    Done. Didn't change anything, although I haven't restarted my PC. Or was I supposed to copy the information and paste it here?


    Yes, post the information here

    Edit: Everything looks okay, can you ping 127.0.0.1?


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ping 127.0.0.1

    Pinging 127.0.0.1 with 32 bytes of data:
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
    Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

    Ping statistics for 127.0.0.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 0ms, Average = 0ms

    C:\Windows\system32>

    Is that a yes?


    Are you sure your router actually has an internet connection? Might be a silly question but everything looks okay. Try to ping 192.168.1.1, and then ping an outside site, like google.com


    Microsoft Windows [Version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>ping 192.168.1.1

    Pinging 192.168.1.1 with 32 bytes of data:
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time=1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64
    Reply from 192.168.1.1: bytes=32 time<1ms TTL=64

    Ping statistics for 192.168.1.1:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 0ms, Maximum = 1ms, Average = 0ms

    C:\Windows\system32>ping google.com

    Pinging google.com [173.194.113.130] with 32 bytes of data:
    Reply from 173.194.113.130: bytes=32 time=17ms TTL=54
    Reply from 173.194.113.130: bytes=32 time=19ms TTL=54
    Reply from 173.194.113.130: bytes=32 time=17ms TTL=54
    Reply from 173.194.113.130: bytes=32 time=18ms TTL=54

    Ping statistics for 173.194.113.130:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 17ms, Maximum = 19ms, Average = 17ms

    C:\Windows\system32>

    Yes, I'm pretty sure my router works. I'm using the wireless on my laptop right now, and the wired worked right until I reinstalled Windows.
    It might be worth mentioning that I actually managed to install Windows 7 updates, but the download didn't do anything for several minutes, then it suddenly spiked for a couple of seconds, then went dead. Rinse and repeat every 20 or so minutes. I haven't been able to access any web pages, though, no matter the browser, nor does my Utorrent work.
  8. Your internet is working fine if you can ping outside destinations. Try downloading an offline installer for Chrome, or an update for IE and then transfer it to the PC you're having problems with and install Chrome or update IE.
  9. evims said:
    Your internet is working fine if you can ping outside destinations. Try downloading an offline installer for Chrome, or an update for IE and then transfer it to the PC you're having problems with and install Chrome or update IE.


    Just tried using the offline installer for Chrome, and even though it installed fine, it didn't fix the problem. It's still unable to load web pages.
  10. dizzyh said:


    Done. Nothing changed. It still says that all the web pages are unavailable.
    This is so annoying! >.<
    Is there nothing that can be done?!
  11. In internet Explorer, go to tools, internet options, click on connections, If anything is entered in Dial Up and Virtual Network settings" delete it. Below click on LAN settings and check the box the says "Automatically detect settings"
  12. dizzyh said:
    In internet Explorer, go to tools, internet options, click on connections, If anything is entered in Dial Up and Virtual Network settings" delete it. Below click on LAN settings and check the box the says "Automatically detect settings"


    There was nothing to delete, and the LAN settings were already on auto.
  13. Right click on My Computer, Properties, Device Manager, click on view, show hidden devices. Then click on network adapters, is there anything that is not working or in yellow? If not try disabling anything that has IPv6. Then go to start, type cmd. type ipconfig/release then ipconfig/renew.
  14. dizzyh said:
    Right click on My Computer, Properties, Device Manager, click on view, show hidden devices. Then click on network adapters, is there anything that is not working or in yellow? If not try disabling anything that has IPv6. Then go to start, type cmd. type ipconfig/release then ipconfig/renew.


    There were nothing that were yellow or anything of the sort.
    Here are the drivers, in order:

    Microsoft ISATAP Adapter
    Realtek PCIe GBE Family Controller
    Teredo Tunneling Pseudo-Interface
    WAN Miniport (IKEv2)
    WAN Miniport (IP)
    WAN Miniport (IPv6)
    WAN Miniport (L2TP)
    WAN Miniport (Network Monitor)
    WAN Miniport (PPPOE)
    WAN Miniport (PPTP)
    WAN Miniport (SSTP)

    I disabled the IPv6 one, and then did the release and renew part.

    C:\Windows\system32>ipconfig/release

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Default Gateway . . . . . . . . . :

    Tunnel adapter isatap.{B5869BED-A879-4544-A36A-EB98126D2985}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:ce0:35b7:3f57:fefa
    Link-local IPv6 Address . . . . . : fe80::ce0:35b7:3f57:fefa%12
    Default Gateway . . . . . . . . . : ::

    C:\Windows\system32>Ipconfig/renew

    Windows IP Configuration


    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    IPv4 Address. . . . . . . . . . . : 192.168.1.5
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1

    Tunnel adapter isatap.{B5869BED-A879-4544-A36A-EB98126D2985}:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

    Connection-specific DNS Suffix . :
    IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fb:ce0:35b7:3f57:fefa
    Link-local IPv6 Address . . . . . : fe80::ce0:35b7:3f57:fefa%12
    Default Gateway . . . . . . . . . : ::

    C:\Windows\system32>

    Nothing seems to have changed, but I haven't restarted my PC yet. Want me to do that?
  15. Also try ipconfig /flushdns and restart your machine
  16. you run you own dns server? it using 192.168.1.1
  17. dizzyh said:
    Also try ipconfig /flushdns and restart your machine


    Done. I'll update in a couple of minutes.
    Update: No change. :(
  18. rgd1101 said:
    you run you own dns server? it using 192.168.1.1


    No, I don't run my own dns server. I did, however, use a proxy pre-reinstallation because some websites were blocked off in my country. I used the website "proxydns.co", if I remember correctly.
  19. If that goes not work, go the your network card properties (where you unchecked IPv6) but click on IPv4, properties. Click on "Use the following DNS server address" input 8.8.8.8 (googles dns) and hit okay.
  20. Best answer
    Well there is your problem, you are using proxydns.com. Go the your network card properties (where you unchecked IPv6) but click on IPv4, properties. Click on "Use the following DNS server address and type the following 74.207.242.231 and secondary 50.116.28.138
  21. dizzyh said:
    If that goes not work, go the your network card properties (where you unchecked IPv6) but click on IPv4, properties. Click on "Use the following DNS server address" input 8.8.8.8 (googles dns) and hit okay.


    IT WORKED! both my browser and Utorrent are working now.
    Only problem is that Youtube now gives me "500 internal error" when I try to access it. It might be a separate issue entirely, but I figured that maybe it has something to do with the fact that the DNS you gave me belongs to Google, who owns YouTube. Is there an alternative DNS I could use? At any rate, though, thanks a bunch for the help.
    Edit: Nevermind, it works now. Still curious as to whether or not the Google DNS will have any future impact, though.
    Second edit: Nevermind again, just read your latest post. Once again, thanks a lot for the help! Couldn't have done it without you. Truly, thank you.

    Third edit: all right, the 74.207.242.231 and 50.116.28.138 didn't work, so I'll just use Google's.

    Fourth edit: ignore above edit. Was a different issue entirely.
  22. google dns is free and public, as long as your country is not blocking it.

    remember to pick dizzyh answer as the solution
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