external hard drive no showing up in safe mode

Having trouble seeing my portable hard drive while I am in safe mode. I see it in my Device Manager but not in My Computer. I am trying to transfer some documentation. I have Windows 7.

Any help would be greatly appreciated. Thanks!!
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More about external hard drive showing safe mode
  1. when you plug in the external harddrive, do you hear
    1. any sort of clicking noise,
    2. or sound that sounds like the harddrive is spinning then stops then spins and stops kind of cycle.
    3. or nothing at all
    if you do there is a mechanical failure for your harddrive.
    if you hear continuous spinning then perhaps the usb cable or the interface for the external harddrive is damaged some how and you may need to bring in your external harddrive to a pc-repair shop
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