Hi there,
A while ago I got the windows 8.1 preview and since a couple of days ago ive been getting a message says the preview has expired. So I went to the store to find it says: we weren't able to connect to the store. So I looked online and did some looking around and I went into PC settings and it said you need to update some of your microsoft info so I clicked update info and it said: we cant connect to the service right now! Please help.
I also ran the app diagnostic thing and here are the results:
A while ago I got the windows 8.1 preview and since a couple of days ago ive been getting a message says the preview has expired. So I went to the store to find it says: we weren't able to connect to the store. So I looked online and did some looking around and I went into PC settings and it said you need to update some of your microsoft info so I clicked update info and it said: we cant connect to the service right now! Please help.
I also ran the app diagnostic thing and here are the results:
Windows Store Apps Publisher details
Issues found
Check for missing or corrupt filesCheck for missing or corrupt files Detected Detected
Repair missing or corrupt files Completed
Display adapter drivers might be out-of-dateDisplay adapter drivers might be out-of-date Detected Detected
Check for updated display adapter drivers Completed
Potential issues that were checked
Protected audio is turned offProtected audio is turned off Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed
Some apps might not have access to required resources Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Service registration is missing or corruptService registration is missing or corrupt Issue not present
Microsoft account requiredMicrosoft account required Issue not present
Your system administrator has turned off some settingsYour system administrator has turned off some settings Issue not present
Display resolution is too lowDisplay resolution is too low Issue not present
You are not connected to the InternetYou are not connected to the Internet
You must be connected to the Internet to sync your settings. Issue not present
User Account Control has been disabledUser Account Control has been disabled Issue not present
Issues found Detection details
6 Check for missing or corrupt files Detected Detected
Repair missing or corrupt files Completed
InformationalSFC Output
Output: Windows Resource Protection could not start the repair service.
6 Display adapter drivers might be out-of-date Detected Detected
Check for updated display adapter drivers Completed
Potential issues that were checked Detection details
Protected audio is turned off Issue not present
Some security settings are missing or have been changed Issue not present
Some apps might not have access to required resources
Some security settings are missing or have been changed Issue not present
Service registration is missing or corrupt Issue not present
Microsoft account required Issue not present
Your system administrator has turned off some settings Issue not present
Display resolution is too low Issue not present
You are not connected to the Internet Issue not present
You must be connected to the Internet to sync your settings.
User Account Control has been disabled Issue not present
Detection details Expand
InformationalService Status
Problem with BITS service : The requested service has already been started.More help is available by typing NET HELPMSG 2182.
Collection information
Computer Name: DYLAN-PC
Windows Version: 6.3
Architecture: x64
Time: Saturday, January 18, 2014 6:16:03 PM
Publisher details Expand
Windows Store Apps
Troubleshoot problems that may prevent Windows Store Apps from working properly
Package Version: 2.0.1.20130809
Publisher: Microsoft Corporation
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 1.2.1.20131113
Publisher: Microsoft Corporation
Protected Audio
Find and fix problems described in KB2777760
Package Version: 1.0
Publisher: Microsoft Corporation
Issues found
Check for missing or corrupt filesCheck for missing or corrupt files Detected Detected
Repair missing or corrupt files Completed
Display adapter drivers might be out-of-dateDisplay adapter drivers might be out-of-date Detected Detected
Check for updated display adapter drivers Completed
Potential issues that were checked
Protected audio is turned offProtected audio is turned off Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed
Some apps might not have access to required resources Issue not present
Some security settings are missing or have been changedSome security settings are missing or have been changed Issue not present
Service registration is missing or corruptService registration is missing or corrupt Issue not present
Microsoft account requiredMicrosoft account required Issue not present
Your system administrator has turned off some settingsYour system administrator has turned off some settings Issue not present
Display resolution is too lowDisplay resolution is too low Issue not present
You are not connected to the InternetYou are not connected to the Internet
You must be connected to the Internet to sync your settings. Issue not present
User Account Control has been disabledUser Account Control has been disabled Issue not present
Issues found Detection details
6 Check for missing or corrupt files Detected Detected
Repair missing or corrupt files Completed
InformationalSFC Output
Output: Windows Resource Protection could not start the repair service.
6 Display adapter drivers might be out-of-date Detected Detected
Check for updated display adapter drivers Completed
Potential issues that were checked Detection details
Protected audio is turned off Issue not present
Some security settings are missing or have been changed Issue not present
Some apps might not have access to required resources
Some security settings are missing or have been changed Issue not present
Service registration is missing or corrupt Issue not present
Microsoft account required Issue not present
Your system administrator has turned off some settings Issue not present
Display resolution is too low Issue not present
You are not connected to the Internet Issue not present
You must be connected to the Internet to sync your settings.
User Account Control has been disabled Issue not present
Detection details Expand
InformationalService Status
Problem with BITS service : The requested service has already been started.More help is available by typing NET HELPMSG 2182.
Collection information
Computer Name: DYLAN-PC
Windows Version: 6.3
Architecture: x64
Time: Saturday, January 18, 2014 6:16:03 PM
Publisher details Expand
Windows Store Apps
Troubleshoot problems that may prevent Windows Store Apps from working properly
Package Version: 2.0.1.20130809
Publisher: Microsoft Corporation
Background Intelligent Transfer Service
Find and fix problems that may prevent background downloads from working
Package Version: 1.2.1.20131113
Publisher: Microsoft Corporation
Protected Audio
Find and fix problems described in KB2777760
Package Version: 1.0
Publisher: Microsoft Corporation
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