Product key issue
- Thread starter Prie
- Start date
Solution
house70
Splendid
- Apr 21, 2010
- 4,448
- 0
- 23,460
Are you trying to reinstall the OS on that particular laptop? If so, you need to use a version similar to that one (OEM, 32 or 64 bit, etc).
If you are trying to install it on a different machine it won't work, since it's a OEM key. You need to get a new key from MS.
If you are trying to install it on a different machine it won't work, since it's a OEM key. You need to get a new key from MS.
nukemaster
Titan
- Nov 23, 2004
- 19,626
- 6
- 74,965
Are you sure it is the exact same version of Windows 7(how did you get a copy of Windows 7, was it one of the digital river iso's[those are the only ones to trust]). They also have 64 and 32 bit versions(this is important as the product key will not be the same for both.).
You may be able to contact MS with the activate by phone method to see if they can get you setup.
You may be able to contact MS with the activate by phone method to see if they can get you setup.
Ubrales
Polypheme
- Dec 3, 2009
- 13,234
- 8
- 61,465
That product key is the manufacturer's OEM product key. Did you use the re-installation disk to re-install the system? If it is the same laptop/computer you can call Microsoft and obtain an authorization as long as nothing else has been changed. OEM Licences are not transferable from computer to computer.
You don't need the OEM disk. I've installed from standard install disks onto laptops several times. Perhaps you can provide the error message you're seeing, it's entirely possible that if the label is hard to read that you have the right version but are entering a bad key.
nukemaster
Titan
- Nov 23, 2004
- 19,626
- 6
- 74,965
Watch out for key as some users mistype 8 instead of B or 6 instead of G.
Either way calling is your best option, they should fix you right up.
Either way calling is your best option, they should fix you right up.
nukemaster
Titan
- Nov 23, 2004
- 19,626
- 6
- 74,965
Ubrales
Polypheme
- Dec 3, 2009
- 13,234
- 8
- 61,465
Just as a precaution, type out the activation code and save it in a separate file. I have an Excel spreadsheet for each one of my computers (and friends' computers that I work on) that includes all the computers specs as well as the Windows activation keys. (CPU, RAM, Motherboard, BIOS, Graphics, OS with codes, MAC Addresses, HDD).
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