Black Screen and Reboot while installing AMD Drivers

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BeRawhh

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Jan 27, 2013
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I was experiencing sudden reboots and driver crashes on Windows 7. Decided to upgrade to a clean install of Windows 8 to fix these problems, but made some more. While installing AMD Driver 13.12, my system flickers, goes black, then reboots or hangs on the black screen(left it on for 2 hours, still black). Once it reboots, my system won't boot at all so I have to go into Safe Mode and use Display Driver Sweeper to remove the AMD Driver, then it boots. What can I do to fix this? Also, unticking the HDMI audio option doesn't fix anything, same results.

http://pcpartpicker.com/user/BeRawhh/saved/36UF Those are my system specs.
 
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lobaman

lobaman

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Try to install the drivers in safe mode, if that doesn't work what usually the case is that windows automatically installs amd drivers but without catalyst and it can interfere with the driver install you are doing
 
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BeRawhh

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Forgot to say but already tried that. I get an error about not being able to detect my system.
 
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smorizio

smorizio

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try this,remove the gpu boot from the onboard video. go into the bios and check that your running the newest bios file for the mb. if your not update the mb bios. then download from amd the newest chipset driver for the mb and then the ipgpu driver. with both installed turn the pc off. plug the gpu back in go into the bios set the priamny dispaly to peg.pci and set ipgpu off if your not going to use it. if you try and crossfire with the gpu it may hang.
 
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Alec Mowat

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They die often enough. GPU gets insufficient power and shuts off. If you were overclocking the GPU at all, you could have damaged it that way.

If a clean install didn't fix the problem, you are looking at a hardware issue.
 
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lobaman

lobaman

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I've had that problem many times you should download the driver and move them onto a usb and then try to reinstall windows 8 again with no internet whether wireless or ethernet and see if it helps.
btw it's only a driver problem not anything hardware related
 
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BeRawhh

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I did overclock it 1050mhz to 1200mhz (reverted it soon after) but this was during the problems I was having. Could that have made it worse?
 
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lobaman

lobaman

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I don't think so if you over clocked it too much you would see way worse problems than just driver installation problems
 
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BeRawhh

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I did try that on a separate hard drive, still same problem. I now assume its a hardware problem?
 
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lobaman

lobaman

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it can't be because failing to load detection driver is a problem with other drivers conflicting with the ones you're trying to install a hardware problem would usually give no warnings or errors in the OS except if is BSODs.
 
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Alec Mowat

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Zzzzap.

Win 8 plug and play will just work with anything made in the last decade. It comes with many of the drivers preinstalled and will update accordingly if it finds the driver online. If it's failing to detect the plug and play drivers, that's an issue with the GPU.

There's a slim chance that the Motherboard drivers are not compatible. Reinstall 7 and see if that works for you.

I honestly think you broke something, it shouldn't just power off because of a driver issue.
 
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BeRawhh

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Just installed the AMD Chipset driver, now when trying to install the newest AMD Driver it gives me an error similar to: Error opening file for writing [file location]. Now what do I do?
 
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BeRawhh

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Windows does find the GPU and I can change the resolution of my screen and such but I get 15+fps less then I'd get from usually playing games with the driver(NFS Rivals at 20fps, BF4 at 25-35, FC3 down to 10fps when usually at 60fps).
 
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BeRawhh

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There actually is a dump file created(sometimes), but never looked into those. Shall I attach my most recent .dmp file?
 
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BeRawhh

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Can anyone else help? I did the steps that smorizio said and my APU 8760D graphics is detected, but once I install my gpu (R9 270x) it isn't identified (back to Microsoft Basic Adapter) and when I try to open CCC I get an error stating:
No AMD graphics driver is installed, or the AMD driver is not functioning properly. Please install the AMD driver appropriate for your AMD hardware.
I have tried multiple times (using DDU to remove drivers, reinstalling them, remove drivers, reinstall etc..) to no avail. I now am pretty sure that my GPU is not working properly?
 
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BeRawhh

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GPUz doesn't identify any card at all. I have no friends with (dedicated) graphics cards. Should I just pick up the cheapest AMD card I can get and see if it is identified? I'd rather stay away from that route.
 
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Alec Mowat

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Do it, you can usually return it. Buy from Best Buy or something just to test and bring it back 'Sorry, got it as a gift didn't use it.'

If GPUz isn't identifying the card, something is wrong with the card architecture. I've seen that before.

It's the only way to rule out the card being damaged at this point. I know people with similar setups and they don't have these issues, it just plugs and plays. Windows usually keeps the driver up to date even if the user doesn't.
 
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BeRawhh

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Will be heading to BestBuy later today and picking up a cheap XFX R5 230. Will update and see if it works.
 
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BeRawhh

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So I found something out while trying more solutions. I installed the AMD Chipset and 13.12 Driver with just the APU. I installed the GPU and booted it up. My card was identified as an R9 200 Series GPU in Speccy! But out of nowhere it reboots after ~3minutes. Now I can't replicate what happened. What could have that been?
 
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Alec Mowat

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It's possible the APU needs it's video driver installed in order to function correctly.
The reboot could have been a Windows update. Run a good benchmark in the 3D Mark demo or the MSI Kombuster for awhile and make sure it's stable.
 
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