I recently found out my computer webcam didn't work after trying to use it for the first time. I used the driver disc, and hit the one click full install -- instructed me to turn Bluetooth and wifi on for a successful installation, so I did. It also noted the computer may restart multiple times during the process.
It was when it got to the third item on the list, out of about 7, that the computer began to restart. The screen is now black with the power still running. Although, there is a light blinking occasionally on the outside of the computer. It's been like this for 2 hours now, and whenever I touch the touchpad, it shows the cursor with a loading symbol and fade away after 4 seconds, centering itself to repeat the process whenever I touch it again regardless of where it was left.
I still have to both the driver and Windows 8.1 CD it included. I brought the computer home just yesterday.
Is my laptop broke? Should I wait it out? Is it because I bought from CyberPower PC?
It was when it got to the third item on the list, out of about 7, that the computer began to restart. The screen is now black with the power still running. Although, there is a light blinking occasionally on the outside of the computer. It's been like this for 2 hours now, and whenever I touch the touchpad, it shows the cursor with a loading symbol and fade away after 4 seconds, centering itself to repeat the process whenever I touch it again regardless of where it was left.
I still have to both the driver and Windows 8.1 CD it included. I brought the computer home just yesterday.
Is my laptop broke? Should I wait it out? Is it because I bought from CyberPower PC?
/thread
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