New computer freezes every few seconds - i7 4770k CPU

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drdcc

Honorable
Jan 19, 2014
8
0
10,510
Hello!

Just finished to build a new system but the system freezes every few seconds .. (the mouse stops for 1-2 seconds while moving it)
I've tried Windows 8 and Windows 7, but I got the same issue...

The only thing that freezes is the mouse cursor...

What else should I try?

The specs are:

Motherboard: Asus Z87-Deluxe
CPU: Intel Core i7-4770K Quad-Core 3.5 GHZ 8 MB Cache BX80646I74770K
Memory: Corsair Vengeance 16GB (2 x 8GB) DDR3 1600 MHz (PC3 12800) CML16GX3M2A1600C9
SSD for OS: Samsung Electronics 840 EVO-Series 250GB 2.5-Inch SATA III Single Unit Version Internal Solid State Drive MZ-7TE250BW
HDD: Seagate Barracuda 3 TB HDD SATA 6 Gb/s NCQ 64MB Cache 7200 RPM 3.5-Inch Internal Bare Drive ST3000DM001
Case: Cooler Master Silencio 650 Pure
Optical Drive: LG BD-RE BH16NS40 BluRay Drive
Keyboard & Mouse: Logitech MK360 Keyboard + Logitech M-RBY125 Laser Mouse
 
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drdcc

Honorable
Jan 19, 2014
8
0
10,510


I use Intel's internal CPU Graphics (Intel 4600 HD Graphics) and a Super Flower SF-550K12XP Power Supply
 
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drdcc

Honorable
Jan 19, 2014
8
0
10,510



It freezes for 1-2 seconds and then work again..
very annoying..
 
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ProWilma

ProWilma

Honorable
Oct 30, 2013
467
0
10,960
It could be a few things. 1. Bad motherboard seeing that it even freezes in the bios 2. bad Windows installation, but seeing that it also freezes in the bios, i'm not too sure about this 3. it's the power supply, try a CPU intensive application such as prime 95 and see if it freezes up, if it does, its a PSU issue.
 
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drdcc

Honorable
Jan 19, 2014
8
0
10,510
After trying to change the position of RAM modules, changing the OS and updating drivers, I found the solution that solved this problem:

The ASUS Z87-Deluxe Motherboard has a built in WiFi 802.11 AC wireless LAN adapter that was interfering with the nano receiver of the Logitech mouse.

Moving the receiver closer to the mouse solved this problem. A really simple solution.
 
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jbondguy007

jbondguy007

Reputable
Mar 3, 2014
5
0
4,510
I had a similar problem a few days ago, except that the whole computer would freeze for a second, except for the cursor. Turned out it was a hard drive error.
This issue is probably not the same thing, but heck, it may be useful to you. Quoted from one of my posts:


For Windows 7 users, didn't try with anything else.

Click Start. Click Computer. Right click your main drive. Click Properties. Click the Tools tab. Click the Check Now button. Tick the Scan for and attempt recovery of bad sectors option.

Note: This will take 12 HOURS OR MORE, depending on your computer and hard drive.

Hopefully, this will fix the issue.
 
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