I purchased a 2tg portable WD Ultra hard drive. I down loaded my C Drive on to the hard drive and was able to look at it for a

Kames717 · Jan 19, 2014

I can not access my WD Ultra portable hard drive. I have used it for three weeks with no problems.
Now it shows the hard drive but says there is no drivers?
Any help would be greatly appreciated. Ken

RealBeast · Jan 19, 2014

It could have been corrupted by being powered down or disconnected before a write completed, which is very common with external USB drives that are not safely ejected before shutdown or removal.

Check in disk management to see if you can assign it a drive letter and if its partition shows up as healthy or unallocated/RAW. Also, try using a different USB connector or attaching it on a different computer.

Kames717 · Jan 19, 2014

The drive works on another computer. I can not assign it a different drive letter.

RealBeast · Jan 19, 2014

And you have attached it to a USB port on the back of your computer, not just a front panel port, right?

Was the other computer a MAC?

There are a ton of things that you can try, HERE is a pretty comprehensive troubleshooting guide.

Kames717 · Jan 20, 2014

I have tried a USB port on the back, does not work. The other computer is not a Mac.

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