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I purchased a 2tg portable WD Ultra hard drive. I down loaded my C Drive on to the hard drive and was able to look at it for a

Tags:
  • Western Digital
  • Hard Drives
  • Windows 7
  • Portable Hard Drive
Last response: in Windows 7
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January 19, 2014 9:32:28 AM

I can not access my WD Ultra portable hard drive. I have used it for three weeks with no problems.
Now it shows the hard drive but says there is no drivers?
Any help would be greatly appreciated. Ken

More about : purchased 2tg portable ultra hard drive loaded drive hard drive

a b $ Windows 7
January 19, 2014 11:04:54 AM

It could have been corrupted by being powered down or disconnected before a write completed, which is very common with external USB drives that are not safely ejected before shutdown or removal.

Check in disk management to see if you can assign it a drive letter and if its partition shows up as healthy or unallocated/RAW. Also, try using a different USB connector or attaching it on a different computer.
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January 19, 2014 11:12:31 AM

The drive works on another computer. I can not assign it a different drive letter.
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a b $ Windows 7
January 19, 2014 11:38:08 AM

And you have attached it to a USB port on the back of your computer, not just a front panel port, right?

Was the other computer a MAC?

There are a ton of things that you can try, HERE is a pretty comprehensive troubleshooting guide.
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January 20, 2014 11:11:51 AM

I have tried a USB port on the back, does not work. The other computer is not a Mac.
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