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New SSHD and RAM in laptop, can't boot windows 7 64 bit

Last response: in Windows 7
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January 19, 2014 10:52:45 AM

Recently my sister's laptop had a RAM malfunction, plus her hard drive was full, so I got her a new Seagate SSHD 8/500GB and 8GB G.Skill RAM. Since the hard drive is brand new, it is totally blank. Also, since it's a Dell laptop, it did not come with a boot cd, (or if it did, I have no idea where it is) but still has the label with the product key for windows 7 64 bit. The first thing I tried was downloading the ISO for win7x64 and burning it to a blank DVD using ImgBurn on 2x speed, but when I boot to cd/DVD, I get a prompt that says "operations system not found".
The second thing I tried was inserting an old win7x64 upgrade DVD but it says "windows has failed to start, a recent hardware change might be the cause." And the lists some hardware data. I still have all the old parts, but it is a huge pain to take apart this laptop to get to the HDD bay, so if there is any fix for this that doesn't involve that, I would greatly appreciate it. Of course, I can take it apart if I have to...

Thanks,
Nintendork
a c 202 D Laptop
a c 389 $ Windows 7
January 19, 2014 10:59:57 AM

Quote:
but when I boot to cd/DVD, I get a prompt that says "operations system not found".


You need to change the boot order in the BIOS.
DVD first in the boot order.
January 19, 2014 11:37:48 AM

I beleive I already said this but my DVD drive has always been highest boot priority. That is literally the first thing I checked.

EDIT: I guess I never explicitly said that I was booting to cd/DVD, so sorry if the above sounds condescending...
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a c 202 D Laptop
a c 389 $ Windows 7
January 19, 2014 11:55:43 AM

OK...try booting from a Linux LiveCD, just to verify it can actually boot from the optical drive.
January 19, 2014 12:24:56 PM

Well I think i found the culprit. The Ubuntu LiveCD got the same message, so I tried my win7x64 boot DVD on my desktop and it loaded all the files and was prepared to install windows. I'm guessing I need a new CD/DVD drive, but is there any way to avoid that? I'm getting tired of spending money.

EDIT: OK so I guess I could boot from an external hard drive but I do need an optical drive because I prefer to install Microsoft Office Professional Plus 2013 from its backup DVD.
a c 202 D Laptop
a c 389 $ Windows 7
January 19, 2014 12:28:14 PM

Nintendork99 said:
Well I think i found the culprit. The Ubuntu LiveCD got the same message, so I tried my win7x64 boot DVD on my desktop and it loaded all the files and was prepared to install windows. I'm guessing I need a new CD/DVD drive, but is there any way to avoid that? I'm getting tired of spending money.


If it's a physical issue with that DVD drive, and it is actually connected properly...probably not much you can do but replace it.
January 19, 2014 12:29:27 PM

USAFRet said:
Nintendork99 said:
Well I think i found the culprit. The Ubuntu LiveCD got the same message, so I tried my win7x64 boot DVD on my desktop and it loaded all the files and was prepared to install windows. I'm guessing I need a new CD/DVD drive, but is there any way to avoid that? I'm getting tired of spending money.


If it's a physical issue with that DVD drive, and it is actually connected properly...probably not much you can do but replace it.


Do you think I should try a external hard drive or USB stick boot?
a c 202 D Laptop
a c 389 $ Windows 7
January 19, 2014 12:39:45 PM

Nintendork99 said:
USAFRet said:
Nintendork99 said:
Well I think i found the culprit. The Ubuntu LiveCD got the same message, so I tried my win7x64 boot DVD on my desktop and it loaded all the files and was prepared to install windows. I'm guessing I need a new CD/DVD drive, but is there any way to avoid that? I'm getting tired of spending money.


If it's a physical issue with that DVD drive, and it is actually connected properly...probably not much you can do but replace it.


Do you think I should try a external hard drive or USB stick boot?


Try the USB stick.
January 19, 2014 4:06:55 PM

I'm beginning to think that maybe the drive cant act as a boot device, but can still read media, because when the laptop was working, i could play music CDs off of it. I guess I'll have to get windows installed to find out.
January 19, 2014 6:03:44 PM

J-Mello said:
You could try booting from a USB, you can find the tool here
http://www.microsoftstore.com/store/msusa/html/pbPage.H...


OK so i partitioned and burned my image to a 8GB USB but when I boot to USB, it tells me to remove all devices and restart. When I boot to 'removable media' it gives me the 'operation system not found'. Any ideas?
January 20, 2014 8:48:23 AM

I think I might try putting in the old RAM and installing from DVD again.
!